Powerful customer data solution
The platform for data-driven marketers
Putting your customers first is paramount. Dotdigital helps you harness the power of customer data to orchestrate cross-channel messaging that delivers exceptional customer experiences.

Actionable data
Trusted by marketers to deliver memorable experiences
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Data unification
With all the power of a customer data platform (CDP), Dotdigital unites customer data from every cross-channel touchpoint to create a seamless customer journey.
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Segmentation
Create advanced customer segments based on engagement actions, RFM, demographic data, and behavioral insights to create truly personalized experiences.
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Campaign orchestration
Turn data and customer insights into intelligent cross-channel campaigns from one central solution to connect with your audience whenever and wherever they are.
Cross-channel marketing
Your cross-channel, data-driven marketing journey starts here
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Personalize your campaigns
Design emails your audiences want to receive. Our intuitive drag-and-drop functionality makes it simple to personalize and test every message.
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Reach your audience
Reach your customers fast with SMS marketing campaign tools that inform rather than interrupt. Segment your audiences and maximize your reach.
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Elevate every engagement
Boost acquisition and conversions with pages and forms. Grow your email list and employ Dotdigital’s form builder to get to know your customers better.
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Respond in real time
Improve the online experience with Dotdigital’s live chat tool. Handle queries fast and support purchases, banking your learnings to help future customers.
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Convert on-the-go
Remove barriers to conversion with smart push notifications. Drive customers to the right page and enable in-app actions such as auto-applying discount codes.
Customer stories
Over 4,000 brands trust Dotdigital to automate their customer engagement
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Crowdcube
Crowdcube grows ROI by 56% with data-driven email
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increase in returns from email
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days per week saved in time and resource
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Ordnance Survey
Ordnance Survey boosts email revenue by 107% through re-engagement
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increase in revenue-per-click
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increase in email revenue
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fewer emails sent
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Southampton Football Club
Southampton FC’s impressive creative campaign generates £16,000 in sales
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"reminder email" open rate
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unique open rate
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Converse
Gaining greater footing in international markets with the power of live chat
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of marketing list captured via live chat
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of contacts converted into paying customers
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repeat purchase rate
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Stone & Wood
Byron Bay-based brewing company amplifies online customer engagement
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increase in contact database
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of annual revenue from email marketing
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welcome series open rate
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Seamless integrations
Integrate with all your current solutions and your future solutions, too
Extend your team with ours
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Onboarding
Hit the ground running. We help organizations of all sizes migrate data, kickstart campaigns and get back to BAU in no time.
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Training
Get up to speed on marketing automation, strategies, and integrations with custom training sessions.
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Customer Success
We’re invested in your success. Dotdigital experts are just a click away, With the knowledge to help you smash your marketing goals.
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Creative Services
We provide the tools you need to design top-notch consumer touchpoints, along with hands-on support.
What’s next?
Let’s transform your data and insights into exceptional customer experiences
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Reach out
Dotdigital sets you up to succeed today and scale tomorrow. Talk to our team for demos and details, and start envisioning where you’ll go — and how you’ll grow.
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Onboarding
Our cross-channel marketing platform is easy to implement — a modern solution that centralizes data in one place. We’re here to help every step of the way.
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Start growing
You’re focused on the future, and so are we. That’s why we continue to develop new features to evolve and scale your customer experiences and help you stay ahead of the competition.
