We've entered the new
era of B2C marketing
Exceed customer expectations while the competition drags its heels.
No matter your business, we’ve got you covered
- Integrate with top ecommerce connectors and track your ROI
- Utilize AI-driven product recommendations to drive sales
- Take shoppers on a purchase journey, reaching out across channels
- Create powerful programs to increase customer retention
Engagement Cloud: scale your growth opportunities
Unlock quicker wins, lifetime loyalty, and lasting customer satisfaction
Create memorable experiences
Convert more with automation
Generate sticky customers
Long-term growth and success
Your essential B2C tools
Create engaging conversations across every customer touchpoint
Connect customer experiences
Maximize every engagement with personalized cross-channel messages.
- Build simple or intelligent automation programs in minutes
- Automate your communications: email, SMS, push, and digital ads
- Enhance the customer journey with behavior-triggered communications
- Delight customers with relevancy, from abandoned cart messages to birthday wishes
- 30 free templates available for every Engagement Cloud user
Conversion starts with beautiful email
Hook customers in the inbox with compelling promotions and rich content.
Unlock contact-level insight
Everything you need to know about your customers, in one place.
- Sync your online and offline data to create the ultimate single customer view
- Capture and store marketing preference data and consent types
- Use order and web insight to add some context to your messages
- Target customers based on RFM or engagement scores
- Utilize profile data to enrol your contacts onto specific programs
Soaring engagement made easy
Use personalization tools to create memorable customer experiences.
Solutions fit for purpose
Our select partnerships are bound by powerful technology.
- We partner with the best and brightest to help you get going faster
- Our world-class integrations include Magento and Shopify
- Supercharge your engagements with personalization partners
- Sync customer, order, and product data to maximize your ROI
- Scale quickly and convert more with our approved app extensions
See how dotdigital empowers B2C brands
Watch a 3-minute video showing our omnichannel marketing features