We've entered the new
era of B2C marketing

Exceed customer expectations while the competition drags its heels.

No matter your business, we’ve got you covered

  • Integrate with top ecommerce connectors and track your ROI
  • Utilize AI-driven product recommendations to drive sales
  • Take shoppers on a purchase journey, reaching out across channels
  • Create powerful programs to increase customer retention

Integrations for all purpose

Magento | dotdigital
Shopify Plus | dotdigital
Salesforce sales cloud | dotdigital
Microsoft Dynamics CRM | dotdigital

Engagement Cloud: scale your growth opportunities

Unlock quicker wins, lifetime loyalty, and lasting customer satisfaction

Create memorable experiences

Convert more with automation

Generate sticky customers

Long-term growth and success

Your essential B2C tools

Create engaging conversations across every customer touchpoint

Connect customer experiences

Connect customer experiences with b2c automation | dotdigital

Maximize every engagement with personalized cross-channel messages.

  • Build simple or intelligent automation programs in minutes
  • Automate your communications: email, SMS, push, and digital ads
  • Enhance the customer journey with behavior-triggered communications
  • Delight customers with relevancy, from abandoned cart messages to birthday wishes
  • 30 free templates available for every Engagement Cloud user

Conversion starts with beautiful email

Connect customer experiences for b2c email with dotdigital

Hook customers in the inbox with compelling promotions and rich content. 

  • Design stunning email in minutes with our drag-and-drop tool
  • Ensure every email is optimized for mobile devices
  • Save time by automating your entire email program
  • Include hyper-personalized product recommendations in email
  • Pick a free template or work with us to create your own bespoke design.

Unlock contact-level insight

Using customer profiles for b2c marketing | dotdigital

Everything you need to know about your customers, in one place.

  • Sync your online and offline data to create the ultimate single customer view
  • Capture and store marketing preference data and consent types
  • Use order and web insight to add some context to your messages  
  • Target customers based on RFM or engagement scores
  • Utilize profile data to enrol your contacts onto specific programs 

Soaring engagement made easy

Use personalization tools to create memorable customer experiences with dotdigital

Use personalization tools to create memorable customer experiences.

  • Include dynamic content in email as a relevancy prompt 
  • Drive unique engagements that compel customers to act 
  • Surface personalized product recommendations in email and web 
  • Populate emails with abandoned cart or browse items
  • Wow customers with personalized content using liquid script 

Solutions fit for purpose

Partner logos | dotdigital

Our select partnerships are bound by powerful technology.

  • We partner with the best and brightest to help you get going faster
  • Our world-class integrations include Magento and Shopify
  • Supercharge your engagements with personalization partners
  • Sync customer, order, and product data to maximize your ROI
  • Scale quickly and convert more with our approved app extensions

See how dotdigital empowers B2C brands

Watch a 3-minute video showing our omnichannel marketing features


    Book a consultation

    Get a free 15-minute consultation & demo of Engagement Cloud from a marketing expert.