BLOG

The latest and greatest in customer-first marketing

Featured article

5 marketing trends defining customer experience in 2022

Hitting the Mark is back for another year and we've identified five key marketing trends that will change the way marketers think about customer experience.

read More
5 marketing trends defining customer experience in 2022 Featured Image
Filter By
Topic
Clear Filter
  1. B2B marketing to existing clients Featured Image
    Automation

    B2B marketing to existing clients

    Read more
  2. Post-sale email marketing – how to dramatically increase your ROI Featured Image
    Customer engagement

    Post-sale email marketing – how to dramatically increase your ROI

    Read more
  3. The great B2C and B2B convergence: refining your B2B marketing strategy Featured Image
    Customer engagement

    The great B2C and B2B convergence: refining your B2B marketing strategy

    Read more
  4. 6 ways to drive repeat purchases Featured Image
    Customer engagement

    6 ways to drive repeat purchases

    Read more
  5. 6 ways to create the best ecommerce customer experience Featured Image
    Customer engagement

    6 ways to create the best ecommerce customer experience

    Read more
  6. Marketing challenges-Advanced Magento 2 marketing features to boost your business growth Featured Image
    Customer engagement

    Marketing challenges-Advanced Magento 2 marketing features to boost your business growth

    Read more
  7. 5 effective strategies to increase customer engagement for online retailers Featured Image
    Customer engagement

    5 effective strategies to increase customer engagement for online retailers

    Read more
  8. How to keep the conversation going post-purchase Featured Image
    Customer engagement

    How to keep the conversation going post-purchase

    Read more
  9. How to create friction-free sales experiences with live chat (even at peak sales times!) Featured Image
    Customer engagement

    How to create friction-free sales experiences with live chat (even at peak sales times!)

    Read more
  10. Customer Engagement: Brands need to focus more on data to engage with customers better Featured Image
    Customer engagement

    Customer Engagement: Brands need to focus more on data to engage with customers better

    Read more
  11. 3 ways to drive customer engagement Featured Image
    Customer engagement

    3 ways to drive customer engagement

    Read more
  12. How to plan out your post purchase program Featured Image
    Customer engagement

    How to plan out your post purchase program

    Read more
  13. Segment your audience using loyalty insights Featured Image
    Customer engagement

    Segment your audience using loyalty insights

    Read more
  14. How your post-sale customer journey could be costing you Featured Image
    Automation

    How your post-sale customer journey could be costing you

    Read more
  15. 4 ways to achieve customer engagement on a mobile device Featured Image
    Customer engagement

    4 ways to achieve customer engagement on a mobile device

    Read more
  16. Get more from your landing pages Featured Image
    Customer engagement

    Get more from your landing pages

    Read more
  17. Four ways to make web chat work for you Featured Image
    Customer engagement

    Four ways to make web chat work for you

    Read more
  18. Web design differences between B2C & B2B (and what works for both!) Featured Image
    Customer engagement

    Web design differences between B2C & B2B (and what works for both!)

    Read more
  19. The 3 basics of great CX Featured Image
    Customer engagement

    The 3 basics of great CX

    Read more
  20. Customer engagement

    Use Your Ecommerce Platform To Score Return Custom

    Read more
Subscribe

To the best damn marketing newsletter in the known universe.

How important is customer-centricity to your marketing?

There’s a lot of talk about the importance of customer-centric marketing, but is it really important to your audience? In our latest report we asked the public what’s really important to them when it comes to selecting new brands to work with.

Rise of the Responsible Marketer