Social

Social

Engage your customers on the social channels they love. Learn, grow, and build brand awareness across social media.

Reach social audiences

Social benefits
  • ROI. More channels equal more sales.
  • Awareness. Get your brand seen by more people.
  • Data. Strengthen your contact data by syncing with social profiles.
  • Fast. Connect sooner and handle problems before they arise.
  • Relevant. Be exactly where your customers need you to be.

Seamless data flows

Enrich your data by syncing up mailing lists and social media followers

Sign-ups

Scale faster than ever before. Link up your social media profiles to your newsletter subscription, giving fans more chances to hear from you.

Get closer

Enrich your data; find out what your customers like and dislike to help you deliver personalized campaigns they’ll just love.

Free-flowing data

Your data syncs seamlessly in real-time, automatically adding new contacts to your audience lists.

Gather sign ups via social media channelsSurvey form fieldsCRM contact data

Facebook Messenger

Make stronger connections with customers on the go

Immediacy

Be there when your customers need you most using Facebook messenger. Guide shoppers through the sales process or help them with post-purchase queries.

One-to-one

Connect with customers on a personal level. Remind them that behind your brand is a dedicated workforce, committed to excellent service.

Social immediacy using live chatSocial immediacy using live chatChoose which channel to receive updates

Extended brand reach

Use social ads to connect with customers and reach new audiences

Facebook

With billions of users, making new friends is a cinch. Build awareness around your brand and sell more with targeted Facebook ad campaigns.

Instagram

Reach people you’d never even thought of using Instagram ad campaigns

Personalized

Use data you’ve already got to create engaging and personalized ad campaigns that resonate with your audience.

ROI

Use existing segments to focus your budget on audiences and activities that’ll deliver results.

Sharing

Let your customers help you spread the word about your brand. Encourage sharing by creating engaging and memorable ad campaigns. 

Facebook logoInstagram logoFacebook audiencesFacebook audiencesFacebook ads

Resources

Check out our hottest content drops for social

Convert your social followers into email subscribers
CHEATSHEET

Convert your social followers into email subscribers

5 social media tactics to grow your mailing list.

Download
Boost sales with customer reviews
CHEATSHEET

Boost sales with customer reviews

People power is the key to unlocking greater ROI online.

Download
How to combine your email and social strategies
INFOGRAPHIC

How to combine your email and social strategies

Find out why it pays to combine your email and social strategies.

Download

Engagement Cloud benefits at a glance

  • Design stylish emails effortlessly with our drag-and-drop tool
  • Leverage our automation tool to create multichannel lifecycle programs
  • Unlock customer engagement with SMS messaging
  • Synchronize data seamlessly from your CRM or ecommerce store
  • Use insight to craft relevant content and create powerful segments
  • Maximize sales and ROI with data-driven messages
  • Trigger push messages and re-targeting ads for extended brand reach  
  • Harness AI to send personalized product recommendations

Watch a 3 minute video

See a 3 minute video showcasing Engagement Cloud's intelligent features

*
*
*
*
*
*

Discover the data-driven features that will empower your teams to engage customers at scale.

*
*
*
*
*
*