Webinar

Optimize your travel customer journey

  • Join us for an insightful webinar on the customer lifecycle in the travel sector.

  • Location: Virtual
  • Friday, February 21, 2025
    11:00 AM - 12:00 PM +00:00
Frank Brooks

Head of Marketing, EMEA, Dotdigital

Emma Crowe

Head of Customer Marketing, Travel Chapter

Hayley Kitto

Senior Customer Marketing Manager, Travel Chapter

Emily Griffin

Senior CRM Marketing Executive, Travel Chapter

Select your time zone

Join our upcoming webinar as we explore effective tactics at each stage of the travel customer journey, including leveraging data for personalized experiences, automation for efficiency, and how personalization can create tailored experiences to enhance engagement. We’ll also delve into how automation can streamline processes and improve efficiency, while utilizing multi-channel strategies to effectively reach and engage customers.

Register today to hear from Dotdigital experts on how to deliver personalized marketing campaigns to customers, as well as double Dotties winners, Travel Chapter, on how they used Dotdigital to create a seamless customer lifecycle journey.

Event key takeaways:

  • Learn how to leverage data and personalization to create meaningful interactions with your customers
  • Discover how automation can streamline your marketing processes and improve overall efficiency
  • Gain insights from Dotdigital experts and Travel Chapter on crafting multi-channel strategies and targeted re-engagement tactics to boost sales and customer loyalty

Can’t make the time? Sign up and we’ll send you the recording.

Award winners spotlight

Travel Chapter’s Canine Cottages’ campaign re-engaged their audience and supported Battersea with a virtual treasure hunt, achieving 58,432 entries, a 492% email click-through rate increase, and a £2,000 donation.

 

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