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Technology for Marketing & Ecommerce Expo | London

Wed, Sep 23 - Thu, Sep 24, 2026

|
8:00 AM - 4:00 PM

London

|

ExCel London, Royal Victoria Dock, 1 Western Gateway, London E16 1XL

Select your time zone

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Join Dotdigital at Technology for Marketing & eCommerce Expo 2026 and discover how leading ecommerce brands are using customer data, AI, automation, and personalisation to create more relevant customer experiences that drive revenue, loyalty, and long-term growth.

Visit us at Stand G30 to meet the team, see the platform in action, and learn how Dotdigital helps brands deliver exceptional customer experiences across every channel.

We’re also proud to be sponsoring the CX & Loyalty Stage, where Frank Brooks, Head of EMEA Marketing, will be speaking at 12:05pm on 23 September. In his session, How personalization works in the real world, Frank will share practical insights into how brands are using customer data, automation, and AI to create personalized experiences that drive engagement, conversions, and loyalty.

Alongside Frank’s session, we’re hosting a series of expert-led sessions on Stand G30 across both days of the event. Browse the agenda below and register via the Dotdigital profile on the Technology for Marketing website.

If you haven’t secured your ticket yet, you can claim your free pass here. 

Want to stay up to date with everything we’re doing at TFM & eCommerce Expo? Fill in the form on this page to receive event updates, reminders, and exclusive content via WhatsApp.

Agenda

September 23, 10:30 AM

Building loyalty through better marketing

Explore practical strategies for increasing customer retention, driving repeat purchases, and creating loyal customers who advocate for your brand.

Alex Cross, Product Marketing Manager

September 23, 11:15 AM

Turn customer data into more revenue

Discover how to turn customer data into smarter marketing decisions using RFM and eRFM models to identify high-value audiences, build smarter automations and drive better results.

Jenna Hogue, Training Manager

September 23, 1:45 PM

Human + AI: marketing's power couple

Get an exclusive look at Dotdigital's latest AI innovations and see how AI agents can help marketers work smarter, move faster, and unlock new opportunities.

Steve Jenkins, Head of Product Marketing

September 23, 2:15 PM

Brand marketing: making business personal

Learn how to build your professional profile, grow your network, and create authentic content that helps you stand out.

Katie O'Leary, Head of Content Marketing

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