September 8, 9:00 AM
Dotdigital Platform Workshop North
Tue, Sep 8, 2026
|
7:30 AM - 2:00 PM
Dotdigital Manchester - The Express Building, Ground Floor, The Northern Quarter, Manchester M4 5AD
Select your time zone
Manchester, we’re coming to you. A curated day for customers who want to get more out of Dotdigital.
On the day:
- CRM strategy that goes beyond “email isn’t dead”
- Personalization that works on your website and in your inbox
- RFM and insight data, explained without the jargon
- Automations that do more than “if this, then that”
- A customer talk from people actually using this stuff
- One-on-one time with the team, your questions, your setup
Spaces are limited, so grab yours.
Agenda
September 8, 10:00 AM
Dotdigital Welcome
September 8, 10:15 AM
The evolution of CRM strategy, unlocking the power of your customer data
September 8, 11:15 AM
Personalization in 20 minutes: website, email, and marketing personalization
September 8, 11:35 AM
Coffee break
September 8, 11:50 AM
Customer talk: Metagentics, how analytics shape strategy and customer behaviour
September 8, 12:30 PM
Beyond the platform: how professional services & adoption can support your team
September 8, 1:00 PM
Lunch 🍕
September 8, 1:45 PM
Closing notes, networking, pods & clinics
September 8, 3:00 PM
Drinks & networking
Speakers
Lauren Boyton
Head of Customer Experience, StrategiQ
Toby Godfrey
Professional Services Principal Consultant, Dotdigital
Richard Hayibor
Customer Adoption Specialist at Dotdigital
Matthew Tadjalli
Senior Customer Success Manager at Dotdigital
