Collaboration | dotdigital


Teamwork is easy with dotdigital Engagement Cloud's cross-team tools. Empower every team member and watch your results skyrocket.

Connect your teams to work better together

Productivity increases by 25% when teams are connected

  • Save time

    Free up your team’s resources with smarter collaboration. For more time to focus on your wider business strategy.

  • Increase productivity

    Teamwork that makes the dream work. Our team features use simple ways to maximize business results.

  • Boost sales

    Get rid of bottleneck processes between teams; let marketing and sales collaborate better for more customer orders.

  • User accounts

    Choose an account structure that works for your business teams or departments, including parent and child accounts.

  • Team management

    Give team members the permissions they need, and restrict who can actually build and send an email campaign.

  • Easy workflows

    Instruct colleagues when you’re building your omnichannel marketing automation programs, and view who’s done what.

Set up an account that works for you

Manage all your marketing activities with single or branched accounts

Account set up | dotdigital

Your main account can be your only account, or a parent account where you can manage your various child accounts on a team/department basis. Organize your data, campaigns, and automation programs from one central place.

If you have several business units or departments, use child accounts. They help keep workspaces clear and reduce the risk of mixing up your campaigns. There’s no need to cross wires. Plus, you can cascade templates from parent to child accounts. Pick and choose which teams to share your suppression lists with, all from your main admin panel.

Manage your taskmasters with user permissions

Assign user roles that drive faster, smarter marketing campaigns

Taskmasters | dotdigital

Keep an overview of all your managed users in the admin panel. Understand what their roles are and whether they have admin panels or not. You can manage all your user permissions from one sign place. Jump in and out of accounts in a flash, allowing or restricting managed users to perform specific actions.

Track what your users are doing both at parent- and child-account level. Know exactly who last edited what and move jobs from ‘to do’ to ‘done’.

Automate in teams, not siloes

Our collaboration features make working together easier than ever

Automate in teams | dotdigital

Know who’s who by personalizing profiles with key information such as job title and contact details. Plus, with a profile picture per user, you’ll instantly recognize who’s working on what. You can also pick up where your colleague left off: view last edited across email and SMS, automation programs, address books, and landing pages.

Eliminate any confusion with notes that explain the story behind your automation programs. Signpost any to-dos at each branch of your program so that team members are up to speed. And did we mention our printable reports? Lead the meeting and talk big wins with your results in hand. dotdigital Engagement Cloud makes it easy to discuss performance and plan ahead.

Watch a demo of dotdigital’s omnichannel marketing tools

See a 3-minute video showcasing Engagement Cloud’s intelligent features


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