Is your brand
hitting the mark?

dotdigital's ecommerce benchmark report, now tailored for your brand.

Hitting the Mark

Last year, we examined the customer engagement tactics of 100 brands worldwide. We conducted in-depth research to discover that some brands are taking impressive steps to improve the customer experience and others were falling at the last hurdle, unable to fully deliver on a customer-centric strategy.

We would like to help you delve deeper into your marketing automation and produce a mini Hitting the Mark, exclusively for your brand. We will benchmark your brand for the following:

  • Email experience: From subscription to key marketing automations like welcome and abandoned cart, and recommend the tactics your brand should be using as best practice.
  • Omnichannel experience: We will study the customer journey across various channels to discover how your brand is providing an omnichannel experience for your customer.
  • User experience: We will investigate the online experience for your brand and provide constructive feedback.

Request your personalised report

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