dotdigital vs. ClickDimensions

A platform built for marketers: dotdigital Engagement Cloud helps you make the most of your CRM data for marketing success

The leading marketing automation platform for Microsoft Dynamics

Realize your true marketing potential with all the tools you need to create engaging cross-channel campaigns. Personalize, optimize, and revitalize your marketing for stronger ROI.

  • Reach further

    Automate omnichannel campaigns to nurture more leads and win more business. Start with email, then leverage our native SMS, push, and social retargeting channels.

  • Supercharge with data

    Our Microsoft Dynamics 365 integration is unmatched; enjoy a seamless experience with two-way sync and SSO. We integrate with your favorite CRM and ecommerce platforms.

  • Save time

    Usability so good, you won’t notice it. Leverage design or automation templates, drag and drop functionality, insert dynamic content, segment, and optimize-sends for smarter campaigns.

  • Local support

    Reach your goals with support from our global teams - local to you! You’ll have access to a customer success manager and enjoy the benefit of first-class professional services and training.

  • Thought leaders

    For over 20 years, we’ve provided thought-leading, insightful content. Plus, our annual Summit and industry award events are calendar staples. Join the leaders in customer engagement.

  • Growth-centric

    Growing businesses can count on us. Unlike Click Dimensions, Engagement Cloud was built with the process power to support millions of sends and countless personalizations.

Differences between ClickDimensions and dotdigital

ClickDimensionsdotdigital
EmailYesYes
SMSVia third partyYes
Push notificiationsNoYes
Live chatNoYes
Social retargetingVia third partyYes
Dynamic contentNoYes
Send time optimizationNoYes
Contact scoringYesYes
Engagement timeline syncNoYes
Single-send functionalityNoYes
Global supportNoYes

Common questions

Microsoft Dynamics will soon be charging more for storage. Will my integration with dotdigital affect this?

Not at all. Your marketing data is stored safely and free of charge with us, separately from Dynamics 365 or any other CRM you choose. This means that we, unlike some marketing platforms native to their CRMs, don’t affect the storage limit, and you retain control of what data you sync back.

Is it true that dotdigital doesn’t support the Dynamics 365 Unified Interface yet?

With innovation central to our ethos, we’re always developing Engagement Cloud. As a priority this year and with a tech team dedicated to supporting and improving our Dynamics 365 integration, users can expect many great updates and features soon. Unified Interface support is around the corner!

What support does dotdigital provide its customers?

All users have access to round-the-clock tech support and services from customer success. Of course Engagement Cloud’s renowned ease-of-use means you’ll hit the ground running, but when you’re ready for the next level, our host of in-house marketing specialists are on hand see you through.

We can complement your existing platforms

Users love us

Some of our 4,000+ global clients have great things to say about dotdigital Engagement Cloud. See user reviews on independent software review sites G2 Crowd + Trustpilot.

Book a free consultation

Get a free 15-minute consultation & demo of Engagement Cloud from a marketing expert.

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