dotdigital vs. Emarsys
Paying for features you don’t need and still lacking support? Take things to the next level with a platform built for omnichannel ecommerce marketing.
Differences between Emarsys and dotdigital
|Pages & forms||No||Yes|
|Facebook & Google Ads re-targeting||Yes||Yes|
|Customer persona movement reporting||No||Yes|
|Product data enrichment||No||Yes|
No physical data storage centers in sight. dotdigital uses Azure cloud storage for extra security when it comes to your data and your customers’ data.
Support you can rely on
We pride ourselves on our people. Besides in-house expertise on deliverability and strategy, every dotdigital customer receives global, award-winning customer service at no fee.
Innovation and growth
Built, not bought, we’ve retained our freedom to innovate. Our public roadmap means we keep up with industry expectations, enabling you to amaze and delight your customers.
We can complement your existing platforms
Is it expensive to store data insights in dotdigital Engagement Cloud?
Among other insight collections, storing products, orders, web behavioral insights, and more in your dotdigital Engagement Cloud is completely free. You probably already segment on contact data fields like gender, age, and location, but imagine having every data field relevant to your business all in one place to segment from. The sky’s then the limit!
What artificial intelligence (AI) credentials does dotdigital have?
With a data storage model that lets us query big data sets – like, really big – and a data science team who knows where to start, we’ve been busy building scalable, smart solutions that will help you do more with less. Speak to us to find out more about what we’ve already delivered and what’s coming up next. We’ll save the empty buzzwords for the competition.
Does Engagement Cloud support a single customer view?
dotdigital doesn’t believe in redundant features. Since most businesses don’t actually engage on a one-on-one basis, we give you data that is useful and actionable. That’s not to say we don’t provide you with customer insights. Take a look at our retail and customer dashboard, complete with custom persona movement reporting you can create priceless segments from.
Users love us
We consistently rate higher than Emarsys. Some of our 4,000+ global clients have great things to say about dotdigital Engagement Cloud. See user reviews on independent software review sites G2 Crowd + Trustpilot.