dotdigital vs. Klaviyo
Take things to the next level with a platform built for omnichannel ecommerce marketing.

Differences between Klaviyo and dotdigital
Klaviyo | dotdigital | |
---|---|---|
Email marketing | Yes | Yes |
Marketing automation | Yes | Yes |
SMS | Early access beta | Yes |
Live chat | No | Yes |
Social | No | Yes |
Acquisition tools | HTML only | Yes |
Multichannel product recommendations | No | Yes |
Product data enrichment | No | Yes |
Marketing preference center | No | Yes |
Campaign reporting | Yes | Yes |
Retail reporting | No | Yes |
Customer persona reporting | No | Yes |
Outgrown Klaviyo and one-size-fits-all marketing?
Power your online store and increase your average order value (AOV), lifetime value (LTV), and ROI with industry-leading tools across email, SMS, social, push and more.
We can complement your existing platforms
Common questions
What support do dotdigital customers receive? Are they all add-ons?
All of our customers, regardless of package or price, have access to round-the-clock support and customer success support, so your day-to-day and strategic needs are covered. There are no add-ons here. We do offer additional assistance if you need a custom solution or creative work.
How long does it take before I’m up and running in Engagement Cloud?
Engagement Cloud is (surprise!) cloud-based, so no installation required. We pride ourselves on ease-of-use and the time-to-value we offer to all our new customers. Setting up your account takes seconds (why not sign up for a free trial?). Plus, our plug-and-play integrations make it easier for you to connect your valuable data.
How do I know if dotdigital is right for me, now and in the future?
Our independence and ongoing success in the industry has allowed us to prioritize innovation. As our customers’ ambitions have grown, so has our offering. We invest heavily into our platform and have the freedom to run a truly customer-first roadmap. Want to know what’s coming up? Check out our public roadmap here.
Users love us
Some of our 4,000+ global clients have great things to say about dotdigital Engagement Cloud. See user reviews on independent software review sites G2 Crowd + Trustpilot.