dotdigital vs. Mailchimp

Take your omnichannel marketing to the next level and graduate from Mailchimp using dotdigital.

dotdigital vs mailchimp comparison


    Differences between Mailchimp and dotdigital

    Surveys & formsYesNo
    Live ChatYesNo
    Push notificationsYesNo
    Campaign reportingYesYes
    Retail reportingYesNo
    Customer persona reportingYesNo

    Users love us

    Some of our 4,000+ global clients have great things to say about dotdigital Engagement Cloud. See user reviews on independent software review sites G2 Crowd + Trustpilot.

    More channels. Less effort. Higher revenue.

    Ease of use, data that goes further and 20 years' industry experience. We provide you with everything you need for growth and success.

    • Graduate to the next level

      Mailchimp provides good, simple programs for beginners. Ready for more? dotdigital’s program builder is unbeatable. Deliver sophisticated lifecycle campaigns without the complexity.

    • Best-in-class integrations

      Magento, Shopify, Salesforce Commerce Cloud and BigCommerce to name a few, dotdigital integrates with the best and brightest ecommerce platforms.

    • Do more with data

      Insightful, actionable data, all in one place. Understand customers like never before, segment and personalize in meaningful ways to create powerful engagements with your customers.

    • Thought leaders

      We don’t just provide useful content and insightful webinars, we even hold a globally-attended industry summit and awards night. Join the leaders in customer engagement.

    • Global support

      We’re real marketers. And with offices all over the world, we are on hand for technical support and strategic advice wherever and whenever you need them to be.

    • Grow within budget

      Mailchimp becomes more expensive as you mature, decreasing your ROI per subscriber. With dotdigital, you’ll increase customer value after acquisition.

    We can complement your existing platforms

    Common questions

    I’ve heard more about Mailchimp. Why should we trust dotdigital instead?

    We’ve been thriving for over 20 years, empowering world-leading brands like Harley Davidson, T.M. Lewin, and British Airways. We’ve helped some amazing customers  build incredible loyalty with their own customers. We also have a rock-solid history of partner relationships to make it easier for you to go further.

    I think my business is too small for dotdigital right now – why should I leave Mailchimp?

    Our tech is scalable. We’re a great fit for the size of your business right now, and we’ll also accommodate its future growth. Plus, regardless of the pricing plan you’re on, you’ll have access to round-the-clock support to ensure you’re making the most of your new functionality.

    I run a small team and question whether we have the capacity to scale our automation efforts?

    Automation doesn’t have to be complicated. In fact, our customers love Engagement Cloud for its ease of use. We even have a library of 30+ automation templates to get you started if you’re new to it. But don’t worry, we have all the tools you need for stunning newsletter campaigns too.

    Book a free consultation

    Get a free 15-minute consultation & demo of Engagement Cloud from a marketing expert.