MailshotMaker for Engagement Cloud

Mail your message out and bring customers in with true omnichannel marketing.

Why integrate direct mail with digital?

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  • Be in the right place at the right time, follow customers on- and off-screen.
  • Campaigns with mail in the mix deliver +12% more ROI than those that don’t.
  • With customers receiving more digital communications than ever, direct mail proves to be particularly effective when sending redeemable offers.

Meet Engagement Cloud

Automate powerful engagements and nurture your customer relationships


dotdigital makes for the perfect tech partner as we integrate with key business systems, including ecommerce and CRM platforms. Make your data do the work and send smarter marketing messages.


Make your marketing strategy go further and grow your business with Engagement Cloud.

  • Acquire new contacts with surveys, forms, and landing pages
  • Organize and target the right contacts with our powerful segment builder
  • Engage customers with end-to-end marketing journeys. Program builder makes it easy.
  • Report and reap the rewards. Between campaign and account level reports, you always know what’s going on.

Engagement Cloud has the channel breadth to help you go where others can’t. From beautifully designed email, to now direct mail, you can be sure to get noticed. Engagement Cloud makes light work of advanced marketing automation.

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Getting started

Creating an omnichannel engagement strategy is easy.

Re-engage subscribers in new ways

No wonder some of our communications get lost, with program builder you can test and try new ways to engage. If they click or convert, you’ll know how to reach them next time.

Little nudges lead to decisions

If your customers like to browse but haven’t bought, why not send them a coupon code they can’t resist? SMS and direct mail get top marks for coupon code redemption.

Surprise your most loyal customers

Use MailshotMaker in Engagement Cloud to send event attendees a confirmation that they are cordially invited. A glossy invitation on the kitchen fridge won’t get missed.

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At every stage of the relationship from pitch through to onboarding and go-live, dotdigital has delivered. Comprehensively and proactively.

Richard Jones

Engagement Cloud services

We’re here to empower you, your team, and your business, every step of the way.

dotdigital Managed Services

Our energetic and creative teams are passionate about your commercial success. We're ready to help get you started, provide customer support, and assist with strategy and expertise.


Get your hands on these free resources

MailshotMaker for Engagement Cloud fact sheet

MailshotMaker for Engagement Cloud

Use online insights and behaviors to create powerful moments offline

The fundamentals of automation worksheet

Fundamentals of automation Worksheet

Here's how to start working smarter with your marketing

5 ways to make your customers happier infographic

5 ways to make your customers happier

Keeping customers happy is essential if you're to boost your business growth


Engagement Cloud benefits at a glance

  • Design stylish emails effortlessly with our drag-and-drop tool
  • Leverage our automation tool to create multichannel lifecycle programs
  • Unlock customer engagement with SMS messaging
  • Synchronize data seamlessly from your CRM or ecommerce store
  • Use insight to craft relevant content and create powerful segments
  • Maximize sales and ROI with data-driven messages
  • Trigger push messages and re-targeting ads for extended brand reach
  • Harness AI to send personalized product recommendations

Ready for a one-to-one demo?

Engagement Cloud's intelligent features can transform your business performance

Quick demo