Transform your email marketing with Customer Success
Take your marketing to new levels with the help of our omnichannel experts
Omnichannel support for every customer
Our knowledgeable team provides fast solutions for your everyday email marketing queries. We’ll dive into your account and make recommendations to maximize your marketing results. Whether you’re launching new automation programs or looking to boost open rates, we’re here to point you in the right direction.
We’re experts in omnichannel marketing. With our expert guidance, you can create unforgettable omnichannel experiences with ease. Our Customer Success team is professional and enthusiastic and committed to the success of every customer.
Committed to success, driven by passion
Our dynamic Customer Success team is the first port of call for customers around the world. Brands big and small rely on our advice to expand and advance their digital marketing channels.
Our team keeps up with the latest marketing trends so we can predict upcoming challenges. This enables us to provide answers and solutions before they arise. As dotdigital expands the channels it offers, we’re busy discover how you can add channels such as SMS and live chat to your marketing strategy.
Customer Success clinics
Our free monthly clinics are your chance to get 1-2-1 advice and inspiration from dotdigital’s omnichannel experts. Run by the Customer Success team, we’re also joined by many of dotdigital’s Professional Services teams:
Support and training
Managed and creative services
Custom technical solutions
Consultancy and deliverability
Join us once a year, or once a month, these sessions are open discussions designed to help you achieve your marketing goals. Because your success is our success.
We empower marketers just like you
We’re here to empower you, your team, and your business, every step of the way.
“dotdigital’s expertise, response times, and the simplicity of advice they’ve offered has been integral to getting us up to speed with not a single road bump. Impressive.”
Richard Jones, Head of CRM, T. M. Lewin
Our Customer Success team are here to help drive your results
Get in touch with us to learn more about how you can leverage the expertise of our Customer Success team.
Book a consultation
Get a free 15-minute consultation & demo of Engagement Cloud from a marketing expert.
