We've an array of training options available so that you and your team can become Engagement-Cloud pros in no time.
Engaging sessions to build your knowledge
We offer shared workshops that cover the full Engagement Cloud functionality. You can either attend a face-to-face session in one of our offices or join one of our remote ones. This solution is best placed for companies that only need a few people trained, for existing customers who need new starters trained, or for someone who wants to refresh their knowledge.
Comprehensive learning delivered by experts
Ensure you and your team understand the essential Engagement Cloud functionality with a dedicated training session. Our training team will help you get to grips with key platform features in no time, so you can get the most out of your account. Sessions are delivered at our offices, on premise, or remotely, and are tailored specifically to your business so that our experts can address your challenges head on.
Know your integrations inside out
For those clients who’ve implemented one of our connectors, we’ll extend the core platform agenda to encompass your entire set-up – whether it’s with Magento, Salesforce, Dynamics, or Shopify. Make sure you understand how to best harness and drive value from the powerful integration between Engagement Cloud and your ecommerce platform or CRM system.
Pick and mix
Been a dotdigital customer for a while but can’t remember the last time you had training? Feel like you’ve got the hang of some features but not others? Or, perhaps you haven’t had a chance to fully explore the full potential of our quarterly releases? We can offer you a bespoke training option that delves deep into those key areas of interest to you.
The people behind the platform
- Speedy onboarding so you hit the ground running
- Training workshops and sessions to suit every business
- Creative design services that are made to measure
- Campaign management and automation enhancement
- Dedicated account management for your business growth
- 24/5 support from Engagement Cloud’s technical masters
- Custom technical solutions for bespoke integrations
- Professional consultancy from customer engagement experts