May 2022

Develop a digital advantage with data you can rely on

The best customer experiences are delivered by brands who see their customers clearly. Our May product release delivers insights you can rely on.

May Release
Cross-account reporting

Broaden horizons with cross-account reporting

Develop your decision-making power within your business by gaining a birds-eye view of your email performance across regions and business divisions. See which of your teams are performing best, and use actionable insights to foster a cross-team learning culture.

Single customer view

Enhanced SCV for better campaigns

Valuable customer insights aren’t built in a day. At Dotdigital we know it takes time, and data, to fully understand your customers. The newly enhanced single customer view offers greater date-range flexibility and enables you to create a lookalike segment from any contact.

Now you can:

Get connected

Integrations you can rely on

Our new integration lets you put brand advocates on loudspeaker and seamlessly feature your best reviews in campaigns as social proof. Plus, you can use review data to retarget customers with personalized campaigns based on their recent experience with you.

Take your data further

Engage better and sell more with Zendesk Sell

Ensure your marketing and sales teams are working towards a common goal with Dotdigital’s Zendesk Sell integration. Engage better and sell more with automated, targeted, and personalized cross-channel communication flows. From contact or lead data, to opt-in or opt-out status, you’ll be in control of your data with custom data field mapping and bi-directional sync capabilities.

Seamless data sync

Simplify your analysis with Google Sheets

Firstly, you can now sync address book and segment statistics to Google Sheets. Allowing you to track address book and segment growth over time. Secondly, you can sync form data and responses to Google Sheets – automatically. Available in the Integration hub, both integrations are self-serve so that you can get started in seconds.