Products

Marketing automation

Save time and build connections with your audience with our Customer Experience and Data Platform

Learn more »

Cross-channel personalization

Increase conversions by personalizing every channel with Fresh Relevance by Dotdigital

Learn more »
Channels

Email

SMS
Updates

WhatsApp
Updates

Ads

Web

Mobile App
Data solutions

Customer data

Artificial intelligence
Updates

Reporting & analytics

Developer APIs
The Dotdigital Difference

WinstonAI™ by Dotdigital

Services and support

Responsible marketing

What's new
Industries

Ecommerce

Finance

Sports

Hospitality

Travel

Education

B2B commerce

View industry stories

Not-for-profit

Media & publishing

Enterprise
Neal’s Yard Remedies

Neal’s Yard Remedies transforms cart abandonment success with 419% increase in revenue

Learn more »
Partnerships

Integration partners

Enhance your tech stack with our partners

Agency partners

Solve complex problems with our partners

Become a partner
Popular integrations

Adobe Commerce

BigCommerce

Shopify

Trustpilot

Microsoft Dynamics

Salesforce

Shopware

Oracle NetSuite
Featured partners

Donorfy

Overdose Digital

Silverbear

Shopline
Success

Blog

Learn how to engage your customers

Guides

Get best practices and insights from experts

Case studies

See the success of Dotdigital's customers

Events and webinars

Hear from industry experts and leaders
Platform learning

Help center

Developer hub

Dotdigital Academy

Trust center

What's new
Customer trend index

Discover the trends driving customer behavior, backed by insights from 4,000 global consumers

Learn more »
Pricing

Login Request a demo

Blog > Archive:

Blog Archive

Customer engagement
Why every email contact is a customer

Different industries have different tactics, but often we can learn from each other too.

Read more

Platform
Company
Learning
SUBSCRIBE TO DOTDIGITAL

Name
This field is for validation purposes and should be left unchanged.
Email

Your email address will be handled in accordance with our Privacy Policy. We gather data around email opens & clicks using standard technologies including clear gifs to help us monitor and improve our newsletter.

Privacy Policy / Terms of Use / Cookie Use Policy / Modern Slavery Act Transparency Statement / Dotdigital Investor Relations / Accessibility Statement

Dotdigital is a trading name of dotdigital EMEA Limited (company number: 03762341) whose registered office is at No. 1 London Bridge, London, SE1 9BG.