Trust center

Learn about Privacy and the GDPR

Click here

Keeping you up to date

Need-to-know information, whenever you need it

Platform status

Our current system status is available at status.dotdigital.com. Here you can subscribe via Twitter, email, or SMS for as-they-happen notifications to service incidents. You can also browse through past incident history.

We also provide a scheduled maintenance calendar of upcoming planned improvements affecting the platform.

Browse our current platform status indicators

Multi-service uptime reports

We provide a detailed, fully transparent view of platform service over time, country, and function on our dedicated site uptime.dotdigital.com.

Our uptime tracking is like no other. It doesn't just show you the uptime statistics of our web interface; you can also track the availability and performance of our campaign imagery, API, tracking services and surveys, as well as our integrated solution connectors.

View detailed performance and uptime metrics

Resources

Confirmation of our Cyber Essentials Plus accreditation can be found on the Cyber Essentials web site.

If you think you have found a vulnerability, please contact security@dotdigital.com.

Learn about Brexit and dotdigital Engagement Cloud

Click here

Service partners

Local services, global solutions

European Union
Microsoft Azure
Microsoft Azure

For the provision of the dotdigital service, including storage of customer data. Azure conforms to many international and industry-specific compliance standards. More information can be found on Azure’s Trust Center.

Cloudflare
Cloudflare

For Content Delivery Network (CDN) and web proxy services. More information can be found on Cloudflare's Privacy & Security page.

Amazon Web Services
Amazon Web Services

For provision of supporting network services and client image storage. AWS conforms to many international and industry-specific compliance standards. More information can be found on AWS's compliance page.

Google Cloud Platform
Google Cloud Platform

For the provision of the dotdigital service including storage of customer data. Google conforms to many international and industry-specific compliance standards. More information can be found on Google Cloud Platform's Security page.

GGR Communucations
GGR Communications

Used for network management and inter-data center connectivity. Interxion Data Center Space for our email delivery services. GTT Internet connectivity for our email delivery services. Zayo Internet connectivity for our email delivery services. MagneticOne Suppliers of integration platforms for clients wanting to link their dotdigital account to supported third party e-commerce systems.

Interxion
Interxion

Data Center Space for our email delivery services.

GGT
GTT

Internet connectivity for our email delivery services.

Zayo
Zayo

Internet connectivity for our email delivery services.

Magnetic One
MagneticOne

Suppliers of integration platforms for clients wanting to link their dotdigital account to supported third party e-commerce systems.

Microsoft Azure
Microsoft Azure

For the provision of the dotdigital service including storage of customer data. Azure conforms to many international and industry specific compliance standards. More information can be found on Azure’s Trust Center.

 

Cloudflare
Cloudflare

For Content Delivery Network (CDN) and web proxy services. More information can be found on Cloudflare's Privacy & Security page.

 

Amazon Web Services
Amazon Web Services

For provision of supporting network services and client image storage . AWS conforms to many international and industry-specific compliance standards. More information can be found on AWS's compliance page.

 

Google Cloud Platform
Google Cloud Platform

For the provision of the dotdigital service including storage of customer data. Google conforms to many international and industry specific compliance standards. More information can be found on Google Cloud Platform's Security page.

 

GGR Communucations
GGR Communications

Used for network management and inter-data center connectivity.

GGT
GTT

Internet connectivity for our email delivery services.

 

Markley
Markley Group

Data center space for our email delivery services.

Zayo
Zayo Group

Internet connectivity for our email delivery services.

 

Magnetic One
MagneticOne

Suppliers of integration platforms for clients wanting to link their dotdigital account to supported third party e-commerce systems.

Microsoft Azure
Microsoft Azure

For the provision of the dotdigital service including storage of customer data. Azure conforms to many international and industry specific compliance standards. More information can be found on Azure’s Trust Center.

 

Cloudflare
Cloudflare

For Content Delivery Network (CDN) and web proxy services. More information can be found on Cloudflare's Privacy & Security page.

 

Amazon Web Services
Amazon Web Services

For provision of supporting network services and client image storage . AWS conforms to many international and industry-specific compliance standards. More information can be found on AWS's compliance page.

 

Google Cloud Platform
Google Cloud Platform

For the provision of the dotdigital service including storage of customer data. Google conforms to many international and industry specific compliance standards. More information can be found on Google Cloud Platform's Security page.

GGR Communucations
GGR Communications

Used for network management and inter-data center connectivity.

Webqem
Webqem

Data Centre space and internet connectivity for email delivery services

Magnetic One
MagneticOne

Suppliers of integration platforms for clients wanting to link their dotdigital account to supported third party e-commerce systems.

Our global list of growing accreditations

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