What's new

Set a time zone for triggered SMS and improved outbound reporting to name a few…

Bring your Shopify tags and product collections into segments. 

Filter for BigCommerce product tags, custom data and more in your segments.

Quickly and easily import large amounts of actionable data to Engagement Cloud.

Gain a clearer view of shopper behavior by filtering for refunds, coupons, region, and more.

Unlock value in more touchpoints than ever before with new transactional email capabilities.

Refine and improve with every send: more SMS reporting and functionality makes it possible.

Our latest updates to pages and forms help businesses keep compliant.

Now you can filter clicks from bots out from your campaigns for a clearer view of outcomes.

Our chat tool has evolved for brands to empower agents with customer data, and use chat as a means to double opt-in.

Instantly generate beautifully branded transactional email templates with Shopify or BigCommerce.

Compare campaigns side-by-side — contrast and learn what works best for your customers with actionable data.

We’ve updated our product recommendation library for recommendations for every step in the lifecycle.

Sync upgrades came to our world-class Dynamics integration to enable enriched messaging with more data.

Rules for sending SMS as a business per country are set up automatically in Engagement Cloud so you can reach further.

The amount of product recommendations you can display doubles to showcase and convert more than ever.

Engage at every step in the lifecycle with transactional email for BigCommerce and Salesforce Commerce Cloud.

Leverage unparalleled open and click-through rates of SMS to get more form conversions.

Capture more data: add any dotdigital form, embedded or as a popover, to any page on your Magento store.