What's new
Discover every dotdigital Engagement Cloud update and release right here in our new feature release hub.
You can also check out our product roadmap.
Filter updates by topic: Showing 1-33 of 61 results
September 2021
Dynamic customer insights
Segment analytics gives you rich insights into your customer and helps you make better decisions every day.
Test-learn-test, with Program analytics
Your customer wants to Chat
All-round live chat changes improve the customer experience.
Put excellence into the expected
Woo’s the word
Seamless guest subscription, and one-click site and ROI tracking implementation for WooCommerce.
Zoom Webinar
Create seamless experiences with our Zoom Webinar integration.
April 2021
Retail dashboard improvements
Powerful program reporting
An all new program report shows you where to focus optimization efforts.
Shopware 6 support is here!
Seamlessly engage with customers, guests, and subscribers with dotdigital.
Go headless with Magento PWA
Keep attendees buzzing
Increase virtual event engagement with our new Eventbrite integration.
SMS just got even better
Supercharged segments for Shopify
Use BigCommerce tags for retargeting
February 2021
2021 February Release
Check out lasting ways to improve efficiency and create meaningful customer connections with our latest release, plus get a sneak peek of what’s coming up…
SMS for the lifecycle with Magento
Magento merchants can now live up to consumer expectation and send transactional SMS.
Lasting security and compliance with SSO
Introducing SSO for Engagement Cloud, making internal compliance even easier.
New data insight importer
Quickly and easily import large amounts of actionable data to Engagement Cloud.
Smart order filtering for commerce
Gain a clearer view of shopper behavior by filtering for refunds, coupons, region, and more.
MS Dynamics 365 transactional email
Unlock value in more touchpoints than ever before with new transactional email capabilities.
Even more SMS updates
Refine and improve with every send: more SMS reporting and functionality makes it possible.
Cookie management support
Our latest updates to pages and forms help businesses keep compliant.
Exclude non-human interactions
Now you can filter clicks from bots out from your campaigns for a clearer view of outcomes.
October 2020
New visual campaign comparison
Compare campaigns side-by-side — contrast and learn what works best for your customers with actionable data.
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