What's new
Discover every dotdigital Engagement Cloud update and release right here in our new feature release hub.
You can also check out our product roadmap.
Filter updates by topic: Showing 1-34 of 44 results
February 2021
2021 February Release
Check out lasting ways to improve efficiency and create meaningful customer connections with our latest release, plus get a sneak peek of what’s coming up…
SMS for the lifecycle with Magento
Magento merchants can now live up to consumer expectation and send transactional SMS.
Lasting security and compliance with SSO
Introducing SSO for Engagement Cloud, making internal compliance even easier.
New data insight importer
Quickly and easily import large amounts of actionable data to Engagement Cloud.
Smart order filtering for commerce
Gain a clearer view of shopper behavior by filtering for refunds, coupons, region, and more.
MS Dynamics 365 transactional email
Unlock value in more touchpoints than ever before with new transactional email capabilities.
Even more SMS updates
Refine and improve with every send: more SMS reporting and functionality makes it possible.
Cookie management support
Our latest updates to pages and forms help businesses keep compliant.
Exclude non-human interactions
Now you can filter clicks from bots out from your campaigns for a clearer view of outcomes.
October 2020
New visual campaign comparison
Compare campaigns side-by-side — contrast and learn what works best for your customers with actionable data.
Recommendations for every goal
July 2020
New abandoned cart dashboard
Target high-intent shoppers for better outcomes. Magento users also enjoy abandon search.
Self-serve SMS
dotdigital customers can jump straight into using SMS and purchase one of the most engaging channels in-app.
Send SMS globally with ease
Product recommendations doubled
Transactional email improvements
Pages and forms links for SMS
Leverage unparalleled open and click-through rates of SMS to get more form conversions.
May 2020
2020 Summer release
2020 proved consumer behavior can turn on a knife-edge. Our release provides marketers with tools to both weather storms at present and thrive in the future.
B2B commerce support for Magento
Use your B2B commerce data for smarter and more effective engagements with prospects and customers.
Multi-decision node in automations
Create branching, personalized marketing to send to to different time zones, persona groups or more
View individual customer orders
A new report screen provides greater customer order insight allowing you to truly measure marketing success.
Create dynamic RFM segments
Create segments that change as your customer behavior does to adapt and personalize like never before.
Automation reporting
Live chat improvements
Customer browse insight for agents, personalized avatars, and more.
Ecommerce sync improvements
Sync custom attributes in Salesforce Commerce Cloud, BigCommerce and Shopify to personalize and succeed.
