Agentic marketing automation

Automation that frees you to be human

Hello! We’re Dotdigital and we build technology that makes marketing more human. In one single platform, we bring together your customer data, campaign tools and cross-channel activity. We’d love to show you how.

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Personalized marketing at its best

The Dotdigital platform is built to grow with your team and your customers. 

Build customer journeys that trigger relevant messages. From timely cart recovery emails to SMS offer reminders, and everything in between.

Explore marketing

Use behavioral, order, preference, and all customer data points to create deeply personalized campaigns across email, web, and mobile channels.

Explore personalization

Reward, retain, and build genuine advocacy through every stage of the customer journey. All without increasing your workload.

EXPLORE LOYALTY

Meet the Dotdigital AI agents

  • Segment Agent

    Describe the audience you need, in your own words. The agent builds the segment without the need for filter logic, data teams, or spreadsheet wrestling.

     

  • Content Agent

    Tell the agent what you want to say, who it’s for, and where it’s going, then sit back while it writes on-brand messaging ready for any channel.

  • MCP server

    Our Model Context Protocol (MCP) server lets your AI tool talk to your Dotdigital data. Ask it to check results or add new leads to a list, without leaving the chat.

Human creativity driven by real data

Dotdigital uses insights from its own platform and works with the world’s best research houses to bring you key stats and data every quarter, keeping your strategy and success on track

Find out more
0 - 53 %

of consumers say loyalty programs improve their relationship with a brand. (Customer trend index 2026)

0 - 51 %

is the CTR from WhatsApp marketing messages. (Global benchmark report 2026)

0 - 26 %

is the CTR from SMS marketing messages. (Global benchmark report 2026)

0 - 99 %

of marketers are already using AI. Only 36% enjoy doing so. We're here to change that. (Secret lives of marketers 2026)

The best brands are already here

Manage every channel through one platform

Automate personalized campaigns across email, SMS, web, WhatsApp, social media, and any other channel.

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Campaigns at the speed of AI

Our AI agents and MCP server help you build audiences, create campaigns, and uncover insights - all through a simple conversation.

Meet our AI agents

Our team is an extension of yours

Help is always on hand with 24/7 live chat support, dedicated onboarding, your own CSM, and access to experts on all aspects of marketing.

Meet our people

Trusted by thousands of brands

We work with marketing teams all over the world in sectors including commerce, charity, education, travel, media, and sports clubs.

Read our customer success stories
"Support is exceptional. You always get quick answers."
Lucy Gaughran Campaign Manager
"Dotdigital feels like an extension of our team."
Lisa Nicholls Ecommerce Program Manager
"We’ve been able to achieve things that would normally require a much bigger team."
Alannah Sneyd Digital Marketing Manager

We play nicely with your other tech

Dotdigital has over 200 integrations - from CRMs to Commerce platforms and everything in between.

All tech integrations All agency partners

Marketing on auto-pilot

The easy-to-use, no-code solution for launching automated cross-channel marketing.

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