Turn customer data into exceptional experiences
At Dotdigital, we know your customers come first. Deliver cross-channel messaging with an easy-to-use marketing platform that lets you do more with your data. Connect with the people who matter most to your business, with on-demand support from the world’s leading marketing enthusiasts.
Platform Features
Empower customer-centric, data-driven marketing with Dotdigital
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Personalize your campaigns
Problems solved
Eliminate the stress of starting from scratch with intelligent email tools. Our intuitive drag-and-drop functionality makes it simple to build, personalize, and test every message.
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Reach your audience
Problems solved
Send SMS notifications that will get through to 98% of customers. Reach them fast with SMS marketing campaign tools that inform rather than interrupt.
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Elevate every engagement
Problems solved
Digital marketing managers can get more done, more quickly. Boost customer acquisition with pages and forms that stand out—empowering you to grow your email list and enhance your customer’s profiles.
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Play the hits again
Problems solved
Retarget hyper-relevant ads to return customers to your site with our Facebook and Google Ad extensions. Extend your reach and deliver consistent experiences, re-engage customers, and drive sales.
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Respond in real time
Problems solved
Diffuse frustrations with customer service that turns buying intent into sales. Handle queries fast and support purchases, banking your learnings to help future customers.
Customer stories
Over 4,000 brands trust Dotdigital to automate their customer engagement
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Crowdcube
Crowdcube grows ROI by 56% with data-driven email
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increase in returns from email
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days per week saved in time and resource
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Ordnance Survey
Ordnance Survey boosts email revenue by 107% through re-engagement
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increase in revenue-per-click
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increase in email revenue
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fewer emails sent
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Southampton Football Club
Southampton FC’s impressive creative campaign generates £16,000 in sales
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"reminder email" open rate
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unique open rate
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Converse
Gaining greater footing in international markets with the power of live chat
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of marketing list captured via live chat
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of contacts converted into paying customers
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repeat purchase rate
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Stone & Wood
Byron Bay-based brewing company amplifies online customer engagement
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increase in contact database
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of annual revenue from email marketing
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welcome series open rate
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Packaging material supplier, Signet, drives digital creativity with automated marketing campaigns
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open rate
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click-to-open rate
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Seamless integrations
Integrate with all your current solutions and your future solutions, too
Additional services
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Onboarding
Get off the ground in no time. We help organizations of all sizes migrate data and kickstart campaigns.
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Training
Get up to speed on marketing automation, strategies, and integrations with custom training sessions.
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Customer Success
We’re invested in your success. If you have an idea or inquiry, Dotdigital experts are just a click away.
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Creative Services
We provide the tools you need to design top-notch consumer touchpoints, along with hands-on support.
What’s next?
Let’s transform your data and insights into exceptional customer experiences
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Reach out
Dotdigital sets you up to succeed today and scale tomorrow. Talk to our team for demos and details, and start envisioning where you’ll go — and how you’ll grow.
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Onboarding
Our cross-channel marketing platform is easy to implement — a modern solution that centralizes data in one place. We’re here to help every step of the way.
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Start growing
You’re focused on the future, and so are we. That’s why we continue to develop new features to evolve and scale your customer experiences and help you stay ahead of the competition.
