Automation that frees you to be human
Hello! We’re Dotdigital and we build technology that makes marketing more human. In one single platform, we bring together your customer data, campaign tools and cross-channel activity. We’d love to show you how.
Personalized marketing at its best
Build customer journeys that trigger relevant messages. From timely cart recovery emails to SMS offer reminders, and everything in between.
Use behavioral, order, preference, and all customer data points to create deeply personalized campaigns across email, web, and mobile channels.
Reward, retain, and build genuine advocacy through every stage of the customer journey. All without increasing your workload.
Meet the Dotdigital AI agents
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Segment Agent
Describe the audience you need, in your own words. The agent builds the segment without the need for filter logic, data teams, or spreadsheet wrestling.
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Content Agent
Tell the agent what you want to say, who it’s for, and where it’s going, then sit back while it writes on-brand messaging ready for any channel.
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MCP server
Our Model Context Protocol (MCP) server lets your AI tool talk to your Dotdigital data. Ask it to check results or add new leads to a list, without leaving the chat.
is the CTR from WhatsApp marketing messages. (Global benchmark report 2026)
is the CTR from SMS marketing messages. (Global benchmark report 2026)
of marketers are already using AI. Only 36% enjoy doing so. We're here to change that. (Secret lives of marketers 2026)
The best brands are already here
20x return on investment
Automated journeys, connected data and AI recommendations are a reality for Dreams.
79% revenue growth
What happened when Arena Racing Company swapped Salesforce for Dotdigital?
AI that doubles your impact
Goodwood increased ticket sales using Dotdigital’s in-built AI tools.
4x more revenue
Parcelhero’s small team has made a big difference after moving from Mailchimp.
20% uplift in AOV
Wallace Cotton drives premium revenue growth through website personalisation
10x return on investment
The CRM program, run through Dotdigital, now returns more than 10 times what’s invested in it.
Manage every channel through one platform
Automate personalized campaigns across email, SMS, web, WhatsApp, social media, and any other channel.
Campaigns at the speed of AI
Our AI agents and MCP server help you build audiences, create campaigns, and uncover insights - all through a simple conversation.
Our team is an extension of yours
Help is always on hand with 24/7 live chat support, dedicated onboarding, your own CSM, and access to experts on all aspects of marketing.
Trusted by thousands of brands
"Support is exceptional. You always get quick answers."
"Dotdigital feels like an extension of our team."
"We’ve been able to achieve things that would normally require a much bigger team."
We play nicely with your other tech
Dotdigital has over 200 integrations - from CRMs to Commerce platforms and everything in between.
Marketing on auto-pilot
The easy-to-use, no-code solution for launching automated cross-channel marketing.
