Data-powered customer experiences

Create customer experiences that exceed expectations

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Go beyond the expected with Dotdigital

The all-in-one platform for growth-minded marketers

  • Make the most of your data

    Intelligently enrich your data and you’ll never leave a poor impression

    Dotdigital unites datapoints from across your marketing stack to create a single, trusted source from which you can build and extend your marketing strategy. Our advanced machine learning algorithms proactively enriches your data with decision-ready insights ready to fuel your creative campaigns.

  • No more guesswork

    Get actionable insights into customer behavior and intent

    Our platform organizes and visualizes your data to give you at-a-glance insights and opportunities you can use to build high-converting campaigns that drive revenue. Dotdigital’s intuitive dashboards help you focus on the quick-wins and the big picture at the same time.

  • Hyper-personalized campaigns

    Campaigns that capture attention and experiences that keep it

    Build complex customer journeys in a snap and deliver the right message to the right person at the right time—everytime.  Use zero-party and first-party data to perfectly personalize your messaging.  Dotdigital’s cross-channel reach helps you connect on every channel for a completely seamless customer experience.

Cross-channel marketing

Deliver unparalleled marketing across all channels

  • Personalized marketing at scale

    Our easy-to-use email editor makes designing eye-catching marketing simple. Personalization tools like product recommendations and dynamic content help turn your customer data into 1:1 tailored experiences.

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  • Timely messages that inspire immediate action

    Deliver SMS messages that will delight your customers. Create personalized, timely, and contextual marketing SMS that can be delivered in over 226 countries around the world.

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  • Onsite experiences that can't be missed

    Design online experiences that boost conversions and drive acquisitions. Using Dotdigital's landing pages and form builder, you can create personalized experiences that will help you grow your marketing lists and collect zero-party data.

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  • Connect, convert, and grow your audiences

    Boost the impact of your retargeting ads by delivering the right content at the right time. Seamlessly sync data two-ways between your social and Google ad audiences to create perfectly connected customer experiences.

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  • Drive sales and create more opportunities

    Solve customer problems in real-time with live chat widgets you can add directly to your website. Reduce friction and remove barriers to purchase by equipping chat agents with complete customer profiles for a smooth CX.

  • Tailored messages in the palm of their hand

    Build stronger customer relationships by delivering personalized push notifications. Integrating push into your cross-channel strategy will drive conversions and an immediate uptake in app engagement.

Insights and tactics to improve your marketing

Customers love us

Industry recognized and customer approved

Winner of the G2 software award for Momentum Leader at the Winter awards for 2024
Winner of the G2 software award for Best Support for a mid-market business at the Winter awards for 2024
Winner of the G2 software award for Leader for an enterprise business at the Winter awards for 2024

“Dotdigital product recommendations have allowed us to get through a few roadblocks that the team faced previously."

We struggled to match complex product packages to customers, but that’s where AI has come into play. The fact that we have access to an emerging technology that is proving its potential, is quite thrilling. It enables us to build many capabilities with very low effort and much higher returns.

Adam Hollinshead
Chief Digital Officer at winedirect

Build a CX that delivers real results