This accessibility statement applies to https://dotdigital.com
This website is run by Dotdigital. We want as many people as possible to be able to use this website. For example, that means you should be able to:
- Change colours, contrast levels, and fonts using browser or device settings
- Zoom in up to 400% without the text spilling off the screen
- Navigate most of the website using a keyboard or speech recognition software
- Listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA, and VoiceOver)
We’ve also made the website text as simple as possible to understand. AbilityNet has advice on making your device easier to use if you have a disability.
How accessible this website is
We know some parts of this website are not fully accessible:
- Some content is not contained within landmark elements, which may make navigation harder for screen reader users
- Certain SVG images, iframes, and figures do not have accessible names or titles
- Some hyperlinks, buttons, and form controls do not have associated labels or text alternatives
- Text contrast for certain content does not meet WCAG AA minimum requirements
- Multiple navigation, form, and button roles are not uniquely labelled
- Group/fieldset elements do not have accessible names, and some input placeholders are the only visible labels
- PDFs, documents published before 23 September 2018, and live video streams may not be fully accessible
Feedback and contact information
If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact:
- Email: team@dotdigital.com
We’ll consider your request and get back to you.
If you cannot view the map on our contact us page, call or email us for directions.
Enforcement procedure
We are committed to providing an accessible digital experience. If you are unsatisfied with our response to your feedback, you may have recourse through the Equality Act 2010. For more information, you can contact a legal advisor or a citizens’ rights organization.
Technical information about this website’s accessibility
Dotdigital is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards. Our goal is to conform with the Web Content Accessibility Guidelines (WCAG) 2.2 level AA, which is a recognized global standard and supports our obligations under legislation such as the Equality Act 2010.
Compliance status
(b) This website is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard, due to the non-compliances and exemptions listed below.
Non-accessible content
Non-compliance with the accessibility regulations
The content listed below is non-accessible for the following reasons:
- Some content is not within landmark elements
- SVG images, iframes, and figures do not have accessible names or titles
- Hyperlinks, buttons, and form controls lack associated labels or unique identifiers
- Text contrast does not meet WCAG AA minimum requirements
- Multiple navigation, form, and button roles are not uniquely labelled
- Group/fieldset elements do not have accessible names
- Some input placeholders are the only visible labels
- Changing device orientation without affecting readability
- Adjusting text size without overlapping content
- High contrast mode verification and keyboard focus indicators
- Confirming headings currently implemented as plain text
- Skipping repeated content in page headers
Limitations and alternatives
- PDFs and other documents: Some documents, particularly older ones published before September 2018, may not be fully accessible to screen reader software.
- Live video: Live video streams do not have captions. We do not currently plan to add captions to live video streams as this is a complex technical challenge.
What we’re doing to improve accessibility
Dotdigital is committed to improving accessibility across the website. We are reviewing and updating content to meet WCAG 2.2 AA standards, including:
- Adding text alternatives for images, SVGs, and interactive elements
- Improving text contrast across the site
- Labelling forms, buttons, and navigation landmarks
- Verifying keyboard navigation and focus indicators
- Reviewing headings and structural elements
Preparation of this accessibility statement
This statement was prepared on 4th March 2026. It was last reviewed on 4th March 2026.
This website was last tested on 19th February 2026 against the WCAG 2.2 AA standard. The test was carried out by our internal team of developers. The most viewed pages were tested using automated tools by our website team, followed by a full audit to the WCAG 2.2 AA standard.
