The ultimate people & platform combination

From tactical support to creative expertise.

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Our team is an extension of yours

  • 24時間年中無休のサポート

    Marketers rate our support 4.6 on Trustpilot. Wherever you are in the world, you'll have access to local experts who understand your market needs and are ready to help.

  • Set up for success, from day one

    From onboarding to bespoke training, plus access to the Dotdigital Academy and our regular events, you’ll get the knowledge, confidence, and support you need to get the most out of our platform.

  • Help when you need an extra hand

    Whether it’s strategy, creative services, deliverability or technical expertise you need guidance on, our in-house specialists are ready to help you solve challenges and see better results.

Get answers in under a minute

When you need help fast, our live chat connects you directly with the team best placed to give you instant answers. Our live chat queries are typically answered in under one minute, with a 98% customer satisfaction rate.

“Dotdigital feels like an extension of our team. For a company our size, with the ambitions we have, that's everything.”  
Lisa Nicholls Ecommerce Program Manager
“Support is exceptional. You always get quick answers.”
Lucy Gaughran Campaign Manager
“We wanted a team willing to work with us, give advice, and help a small email marketing team with big ambitions. We found that in Dotdigital.”
Simon Wade E‑CRM Manager
“When you're a small team, knowing there's a reliable platform and a real person behind it, is not something you take for granted.”
Simon Parry Senior Marketing Manager

Training on your terms

Choose the learning style that works for you. From expert-led training sessions to hundreds of hours of on-demand Academy content, your team can build skills at their own pace.

Meet the people behind the platform.

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