Contact us
Whether you’re in the UK, USA or Australia, there’ll always be someone around to help. Thanks to our global office network you can ask us anything, anytime.
Investor relations
Alma PR dotdigital@almastrategic.com
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Frequently asked questions
How do I speak to the Dotdigital team?
If you’re a Dotdigital customer, you can contact us via live chat in the platform 24/7. You can also give us a call during office hours, with calls typically answered in under 20 seconds, or drop us an email to support@dotdigital.com.
If you’re not a Dotdigital customer, there are a few ways to reach us depending on what you want to discuss. Details of how to reach the right team are on our contact page.
Who do I contact for media and PR inquiries?
Our strategic PR and media relations are managed by Alma PR. You can reach them via email here: dotdigital@almastrategic.com
How do I apply to work at Dotdigital?
Interested in working for Dotdigital? We’d love to talk!
Check out our latest job opportunities.
How do I contact my Account Manager or Customer Success Manager?
If you’re new to Dotdigital and not sure who your Account Manager or Customer Success Manager is, drop us an email at support@dotdigital.com or contact us via live chat in the platform, and we’ll let you know straight away.
How do I book Dotdigital training?
Every Dotdigital customer gets a bespoke live training session as part of your onboarding. If you’d like to arrange more training sessions, just speak to your Customer Success Manager. Sessions can be face-to-face or online, one-to-one, or in a group with your team or other marketers.
There’s also hundreds of hours of training videos on the Dotdigital Academy, covering all areas of our platform, along with a number of certified training courses - great for proving your marketing credentials to your boss. All Dotdigital Academy content is exclusively available to Dotdigital customers, included with every package.
