AI at work. Human at heart.
Dotdigital is the only marketing personalization platform with AI at its core and marketers leading the way.
25+ years of experience
Our technology has evolved. Our interface looks different. But our fundamentals remain the same - provide a solution to marketing challenges. Big and small. Even after all this time, we stay ahead by focusing on delivering what marketers need, through acquisition and organic growth.
4000+ amazing customers
Organizations of all sizes, from all industries, across the world use Dotdigital. Our customers are our inspiration and we grow as they grow.
450+ incredible team members
Our team is the perfect balance of tech specialists, customer support experts, creatives, and world-class operational specialists behind the scenes. We’re a diverse bunch who all bring different skills, traits, and experience. But we also have a lot in common; we love dogs, we love to be social, and we absolutely love the work we do.
A truly global culture
Our global strategy takes a local approach, with experts in the center of every region we serve. Our teams are constantly in contact with our customers and each other, sharing learnings and insights across countries and time zones.
Focused on inclusivity & diversity
DEI is more than an acronym at Dotdigital. We publish an annual diversity report alongside our gender pay gap report and have a dedicated employee group who champion the topic across all areas of our culture, brand, processes and policies.
As part of our DEI commitment, we’ve established:
- Employee guidance on day-to-day DEI principles at work
- Annual reporting on diversity and inclusion numbers
- An open culture where we’re not afraid to be challenged, with processes for anonymous questions and feedback
- An inclusive recruitment and hiring process
- Adaptable ways of working for flexibility, accessibility, wellbeing, and family support
Marketing made human
We’re serious about sustainability
Dotdigital is the world’s first carbon-neutral marketing automation platform. But we’re not stopping there. Our goal is to go beyond carbon neutrality and become net zero by 2030.
Our sustainability achievements include:
- Being ISO 14001 certified since January 2021 (international standard for Environmental Management Systems)
- Working with ClimateCare to eliminate and offset carbon emissions
- A platform powered by 100% renewable energy
- An employee working group committed to sustainability education and improvements across our global offices
- A supplier selection process that rewards vendors who are also powered by 100% renewable energy
Our company values
We hold ourselves accountable to bringing the Dotdigital ethos to life by living and breathing our company values: The Dotdigital C.O.D.E.
- Collaborate - we work together, share ideas, and support each other
- Open - we’re honest, we listen, we communicate clearly, and we love feedback
- Diverse - we value different perspectives, backgrounds, and experiences
- Enjoy - we bring positivity, we celebrate progress, and we have fun along the way
A Dotdigital deep dive
Can I see a demo of Dotdigital?
Of course! Just fill in your details here, and one of our experts will be in touch to capture some more details so we can show you a demo tailored to your business and what you’re looking to achieve.
Can any organization become a Dotdigital partner?
Our partner network is a really important part of our business and we work with over 1000 partners worldwide.
We establish partnerships where there is most value for our joint customers, or potential customers. To find out more about becoming a Dotdigital partner and to discuss with one of our team, fill out this quick form.
What makes Dotdigital carbon neutral?
To achieve carbon neutrality, we offset all measured Scope 1 and 2 emissions plus selected Scope 3 emissions (including business travel, remote workers, employee commuting, major cloud infrastructure providers, data centers, and transmission and distribution losses).
Our platform also runs on infrastructure powered by 100% renewable energy.
How do I find out about product developments?
We share a quarterly summary of our latest product releases on the What’s New page on our website, as well as via our blog and email. Make sure you’re subscribed to our emails to hear first about what’s new.
You can also see what we’re working on at any time via our public-facing roadmap and submit feedback or suggestions. Our roadmap is shaped by this feedback from marketers.
If you’re a Dotdigital customer, your Customer Success Manager can give you a tailored run-through of what’s new and how it can help your business.
How do I stay up to date with your events and content?
All our upcoming events are posted on the Events page on our website.
You can check out our lastest blogs, guides, videos and case studies in our resources library.
How do I request a new feature or platform development?
Our roadmap is built based on feedback from customers and we love to receive your suggestions.
You can share your thoughts on what you’d like to see next via our public facing roadmap.
How much does Dotdigital cost?
We don’t believe in paying for things you don’t use, so we carefully tailor pricing for every customer. Our pricing is calculated based on a combination of:
- How many marketable contacts are in your database
- How many messages you plan to send
Book a call to get an accurate quote based on your requirements.
