Unite your customer data and put it to work

Dotdigital connects your CRM, your commerce platform, and everything in between, so a browse today can shape the email you send tomorrow.

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All your customer data. One clear view.

  • No more out-of-date data

    All your customer data, from orders to engagement and on-site behavior, is brought together in a single customer profile that automatically updates with every interaction.

  • Build audiences from actions

    Create audiences using real engagement and activity data, then let our AI refine the targeting and uncover insights and opportunities for better personalization.

  • Personalize more than just a name

    Use customer data to go beyond a first name and send messages that consider real interests and intent across email, SMS, WhatsApp, and the web.

All your customer data in one place, finally

Bring together data from your CRM, store, and website into one place. With 200+ integrations, you get a complete customer view you can easily use to create smarter marketing.

Built for marketers, not data specialists

Dotdigital turns your customer data into audience segments in just a few steps. And our built-in AI and lookalike audiences tools will do the heavy lifting for you.

Add meaning to every message with first-party data

Collect first-party data through popups, landing pages, and preference centers, then use it to deliver experiences that feel useful, personal, and helpful to each customer.

Don’t let your data lag behind

Dotdigital integrates with your data stack to keep your campaigns in sync with customer behavior, so you can respond to what people are doing, and spot opportunities to improve as they emerge.

“A solution that could seamlessly integrate with our systems, provide powerful insights, and enable effective communication with our diverse audiences.”
Adam Green Marketing Manager, Gripps
“Enterprise scalability with built-in integrations as well as API extensibility. Dotdigital is a fantastic system.”
Brian Posalski VP, Dotdigital - Neolife
“The UI is intuitive, integrations are seamless, and Insight Data has significantly improved our targeting and reporting.”
Jason Tuatara-Miles CRM & Website Manager - The Personal Travel Agents

You have the data, now get results

Connect your existing tools, unify your customer data, and start sending campaigns that reflect what you know about your audience.

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