Guides Customer engagement
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Growing your customer base with live chat

Personalized conversations equal great experiences

Live chat re-opens the door to personal service. Just like a good employee, live chat improves conversion, increases engagement, nurtures customer loyalty and, improves the customer experience overall.

Download this ebook to learn:

  • The history and landscape of live chat
  • Common problems almost all businesses have today
  • How live chat can help improve metrics for businesses across the board
  • Common use cases surrounding live chat
  • What you need from a live chat vendor to avoid any blunders
  • Whether you should ‘bot or not’

 

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