These promotional terms and conditions (“Promotional Terms”) govern your participation in Dotdigital’s “Charity & Non-Profit Offer” (“Offer”). The Offer is provided by the Dotdigital entity with which you will enter into an agreement, as identified in clause 7 below (“Dotdigital”, “we”, “us”). These Promotional Terms are separate from and do not form part of any agreement between Dotdigital and your organisation. By applying for this Offer, you agree to be bound by these Promotional Terms.
1. The Offer
1.1. Organisations that meet the eligibility criteria below will receive a 30% discount off Dotdigital’s standard list price for recurring monthly platform licence fees.
1.2. The discount applies only for the initial term of any qualifying agreement entered into with Dotdigital.
1.3. For the avoidance of doubt, upon renewal of the service agreement, all recurring licence fees will revert to Dotdigital’s then-current standard list price, unless otherwise agreed in writing.
2. Eligibility
2.1. To be eligible for the Offer, an organisation must be a registered charity, non-profit, or non-governmental organisation (NGO) with a recognised legal status in its country of origin (“Eligible Organisation”).
2.2. The Offer is available to Eligible Organisations globally.
2.3. The organisation must provide valid, official documentation proving its charitable or non-profit status upon request. Examples of acceptable documentation include:
A U.S. IRS 501(c)(3) determination letter.
• A UK Charity Commission registration number.
• An official tax-exemption certificate from a relevant government body.
• Other official documentation that substantiates non-profit or charitable status in your country of origin.
2.4. Dotdigital reserves the sole and absolute right to determine an organisation’s eligibility for the Offer. Dotdigital’s decision on eligibility is final.
3. Promotional Period
3.1. This Offer is valid for new agreements entered into between 9 March 2026 and 30 May 2026 (“Promotional Period”).
3.2. To qualify for the Offer, a valid agreement must be fully executed by all parties no later than 23:59 GMT on 30 May 2026.
4. How to Apply
4.1. To apply for the Offer, please contact our sales team through dotdigital.com/demo and mention this offer.
4.2. You will be required to provide proof of your organisation’s non-profit or charitable status during the sales process.
4.3. The Offer is not automatically applied and will only be reflected on your formal quotation and final Order Form upon successful verification of your organisation’s status by Dotdigital.
5. Conditions and Exclusions
5.1. The discount associated with this Offer applies only to recurring monthly platform licence fees.
5.2. The discount associated with this Offer does not apply to:
• One-off costs, implementation, or onboarding fees.
• Professional services, including training, consulting, or custom development.
• Third-party product fees, integrations, or associated costs.
• Any applicable taxes (such as VAT, GST, or sales tax).
5.3. This Offer cannot be combined with any other promotions, discounts, or special offers from Dotdigital unless explicitly stated otherwise in writing.
5.4. The discount is non-transferable and has no cash value.
5.5. It is a condition of this Offer that if your organisation’s charitable or non-profit status changes or is revoked during the term of your agreement, the organisation must notify Dotdigital immediately in writing. Dotdigital reserves the right to amend your pricing and remove the discount effective from the date of the status change.
6. General Terms
6.1. Dotdigital reserves the right to modify, suspend, or terminate this Offer at any time without prior notice. Any such changes will not affect organisations that have already entered into a qualifying agreement under these Promotional Terms.
6.2. All decisions made by Dotdigital regarding the interpretation and application of this Offer are final and binding.
6.3. These Promotional Terms are not part of the agreement between you and Dotdigital. The final, agreed-upon pricing and discount will be specified on your Order Form. The Order Form, together with our Terms and Conditions and other referenced documents, will form the entire agreement between you and Dotdigital for the provision of services.
7. Applicable Law and Jurisdiction
7.1. Each party agrees that the laws of the country or state as specified below shall govern these Promotional Terms, without regard to choice of law or conflict of law rules, and the courts specified below shall have exclusive jurisdiction to determine any disputes arising from or in connection with this Offer or these Promotional Terms:
a) for Customers who would sign an Order Form with Dotdigital EMEA Limited – the laws and courts of England and Wales ;
b) for Customers who would sign an Order Form with Dotdigital B.V. – the laws and courts of the Netherlands;
c) for Customers who would sign an Order Form with Dotdigital, Inc.– the laws and courts of the state of New York;
d) for Customers who would sign an Order Form with Dotdigital APAC Pty Ltd – the laws and courts of New South Wales, Australia;
e) for Customers who would sign an Order Form with Dotdigital SG Pte. Ltd. – the laws and courts of Singapore; or
f) for Customers who would sign an Order Form with Dotdigital Japan Limited – the laws and courts of Japan.
