Ecommerce marketing

Turn first-time visitors into lifelong customers

Combine cross-channel marketing with 1:1 personalization.

Ecommerce integrations

Connect your commerce tech stack to fuel personalized campaigns

Automatically pull real-time shopper data into Dotdigital with powerful commerce integrations with Shopify, Adobe Commerce, Big Commerce, Woo Commerce, Shopware and more.

Cross-channel marketing

Connect with buyers on all their favorite channels

Use your data to power cross-channel marketing campaigns across email, SMS, WhatsApp and social channels that keep your brand top of mind and grow customer lifetime value.

Automated retargeting

Re-engage and retain your shoppers

Turn window shoppers into repeat customers. Use web behavior tracking to trigger timely abandoned cart, abandoned browse, back-in-stock, replenishment and post-purchase campaigns.

Recover revenue

Champion Europe increases cart abandon revenue by 37%

1:1 Personalization

Convert more with relevant dynamic content

Tailor product recommendations in real-time across web and email based on customer preferences, product catalog data, buying and browsing history. Create urgency and drive sales using dynamic countdown timers and coupons, and social proof.

Multi-store support

Multiple stores and brands, one marketing platform

Take the complexity out of scaling your ecommerce business with flexible multi-store, region, and brand management within one Dotdigital account. Automatically tailor content to customers globally in their local time, language and currency.

Data segmentation

Maximize sales opportunities with smart segmentation

Easily segment your audience with pre-built RFM personas, AI-suggestions and visual dashboards. Build tailored experiences for each segment , for example early access sales for returning customers.

See it in action

Turn browsers into buyers with ecommerce personalization

Acquisition

Grow your database with data capture popover

Easily create popovers that match your branding – no coding required. Trigger popovers to capture email addresses and mobile numbers, and tailor content based on time, behaviour, preferences and context.

Commerce intelligence

Ecommerce marketing insights at your fingertips

Our commerce dashboards arm you with actionable insights to drive store revenue. Track revenue attribution, highlight marketing opportunities, and build new target audience lists from your data reports.