News
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Customer data
Paperchase engages customers with birthday scratchcards
Read morePaperchase celebrated its fifty-year anniversary with a fun and engaging scratch-card promotion.
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Emails that support the planet
Read moreDotdigital is a carbon-neutral company. We are the first, and currently the only, carbon-neutral ISO 14001 certified marketing automation platform.
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Introducing your Professional Services team
Read moreThe Professional Services Team is here to take you that extra mile and make it super easy.
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ReportingMarketing analytics 2.0 – dashboards meet workflows
Read moreData. We all have it (some would argue too much of it), yet most of us struggle to make use of it on a day-to-day basis. And so it’s not surprising then that Gartner’s 2020 Marketing Data and Analytics Survey found that “Marketing Analytics only influence 54% of marketing decisions made”.
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Industry trendsWho cares about open rates?
Read moreOpen rate has been a core email metric for as long as the channel has been around. It certainly has its benefits, and of course, its disadvantages. But, like it or loathe it, the metric and how marketers report on their campaigns is about to change forever as Apple ushers in their latest update, iOS 15. Which begs the question, why do we put so much faith in it, and who really cares about open rates anyway?!
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Security & privacydotdigital is now ISO 27701 certified
Read moreWe’re extremely proud to announce that dotdigital has been awarded ISO 27701 certification; demonstrating our ongoing commitment to privacy and trust. So, what is ISO 27701? The International Organization for...
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Customer dataiOS 15: What you need to know
Read moreApple’s announced changes to its data and privacy terms has left many marketers understandably nervous. But we’re here to tell you not to panic. At dotdigital, we’re keeping a close eye on developments and we’ll be here to keep you informed every step of the way.
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NewsNaughty by nurture – The season finale one
Read moreWell, fifteen weeks flew by, didn't they?! So, just for context, we decided to enter the world of podcasts fifteen weeks ago. What a whirlwind it has been, and I might be completely biased, but what a stellar first season!
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Security & privacyUpdate: EU Standard Contractual Clauses
Read moreAt dotdigital, we take our responsibilities around data protection very seriously and want to make sure that we address any immediate questions that our customers may have.
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Email marketingThe force is strong with us all today
Read moreA long, long time ago, in a galaxy far, far away, I discovered the world of email marketing. Honestly, it wasn't that long ago, and Fulham isn't that far away. But it works for this blog so bear with me.
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SustainabilitySustainable marketing for a greener future
Read moreTo mark Earth Day 2021, we want to take you on a journey of how we became the world’s first-ever carbon-neutral marketing automation platform.
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NewsNew dawn for retailers as Bronto fades into the sunset
Read moreThe sunsetting of Bronto by Oracle may be causing some retailers to worry about whether they have the best solution that recognizes changes in the way consumers now operate, says Gavin Laugenie, Head of Strategy & Insight at dotdigital.
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AutomationWhat is the perfect ecommerce customer journey?
Read moreMarketers have always had to think on their toes, get creative and adapt to challenges thrown at them.
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NewsAccelerate your digital can-do with Salesforce Commerce Cloud and Dotdigital
Read moreWhilst there are some pandemic-driven changes and habits we hope won’t last forever, it's clear that the rise of ecommerce will continue.
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Dotdigital lifeInternational Women’s Day: #ChooseToChallenge
Read moreInternational Women’s Day (IWD) has been celebrated for more than a century, with the first gathering being supported by a million people in 1911. In 1975, which was also International Women’s Year,...
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NewsThe many cases for single sign-on
Read moreIf you’re anything like me, you have a bunch of different usernames, passwords, and varying combinations of each to login to the platforms you use every day. Keeping track of these can feel like a task on its own.
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NewsThe only podcast for marketers in 2021
Read moreAt dotdigital, we’re used to creating content to inspire and empower marketers to engage in smarter, stronger ways. But, as we settled into 2021, we decided we wanted to create something...
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Sustainabilitydotdigital: working towards a sustainable future
Read moreEngaging sustainably is the future. At dotdigital, we’re doing everything we can to minimize our negative impact on the planet and help you do the same.
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AutomationMarketing automation: how to start automating emails
Read moreMarketing automation is the most powerful tool at a marketer’s fingertips. It streamlines your work and makes teams more efficient, all while drive profits. But how do we get started with automating our email marketing?
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NewsGoogle outage: how Dotdigital mitigated the effects on customers
Read moreHere at dotdigital, I am proud of the teams and their ability to roll with what was thrown at them in the moment.
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Email marketingEmail marketing: 100 terms you need to know
Read moreMarketing is full of jargon. Email marketing even more so. As email forms a central part of your marketing strategy, it’s important we know exactly what we’re working with and what results we’re looking for. These are our key email marketing terms.