News
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Reporting
Marketing analytics 2.0 – dashboards meet workflows
Data. We all have it (some would argue too much of it), yet most of us struggle to make use of it on a day-to-day basis. And so it’s not surprising then that Gartner’s 2020 Marketing Data and Analytics Survey found that “Marketing Analytics only influence 54% of marketing decisions made”.
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Industry trends
Who cares about open rates?
Open rate has been a core email metric for as long as the channel has been around. It certainly has its benefits, and of course, its disadvantages. But, like it or loathe it, the metric and how marketers report on their campaigns is about to change forever as Apple ushers in their latest update, iOS 15. Which begs the question, why do we put so much faith in it, and who really cares about open rates anyway?!
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Security & privacy
dotdigital is now ISO 27701 certified
We’re extremely proud to announce that dotdigital has been awarded ISO 27701 certification; demonstrating our ongoing commitment to privacy and trust. So, what is ISO 27701? The International Organization for...
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Customer data
iOS 15: What you need to know
Apple’s announced changes to its data and privacy terms has left many marketers understandably nervous. But we’re here to tell you not to panic. At dotdigital, we’re keeping a close eye on developments and we’ll be here to keep you informed every step of the way.
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News
Naughty by nurture – The season finale one
Well, fifteen weeks flew by, didn't they?! So, just for context, we decided to enter the world of podcasts fifteen weeks ago. What a whirlwind it has been, and I might be completely biased, but what a stellar first season!
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Security & privacy
Update: EU Standard Contractual Clauses
At dotdigital, we take our responsibilities around data protection very seriously and want to make sure that we address any immediate questions that our customers may have.
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Email marketing
The force is strong with us all today
A long, long time ago, in a galaxy far, far away, I discovered the world of email marketing. Honestly, it wasn't that long ago, and Fulham isn't that far away. But it works for this blog so bear with me.
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Sustainability
Sustainable marketing for a greener future
To mark Earth Day 2021, we want to take you on a journey of how we became the world’s first-ever carbon-neutral marketing automation platform.
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News
New dawn for retailers as Bronto fades into the sunset
The sunsetting of Bronto by Oracle may be causing some retailers to worry about whether they have the best solution that recognizes changes in the way consumers now operate, says Gavin Laugenie, Head of Strategy & Insight at dotdigital.
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Automation
What is the perfect ecommerce customer journey?
2020 sucked, right? I’m stating the obvious here, I know because it was a testing and interesting year for all. Browsing and buying habits changed as our customers adjusted to...
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News
Accelerate your digital can-do with Salesforce Commerce Cloud and Dotdigital
Whilst there are some pandemic-driven changes and habits we hope won’t last forever, it's clear that the rise of ecommerce will continue.
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Dotdigital life
International Women’s Day: #ChooseToChallenge
International Women’s Day (IWD) has been celebrated for more than a century, with the first gathering being supported by a million people in 1911. In 1975, which was also International Women’s Year,...
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News
The many cases for single sign-on
If you’re anything like me, you have a bunch of different usernames, passwords, and varying combinations of each to login to the platforms you use every day. Keeping track of these can feel like a task on its own.
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News
The only podcast for marketers in 2021
At dotdigital, we’re used to creating content to inspire and empower marketers to engage in smarter, stronger ways. But, as we settled into 2021, we decided we wanted to create something...
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Sustainability
dotdigital: working towards a sustainable future
Engaging sustainably is the future. At dotdigital, we’re doing everything we can to minimize our negative impact on the planet and help you do the same.
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Automation
Marketing automation: how to start automating emails
Marketing automation is the most powerful tool at a marketer’s fingertips. It streamlines your work and makes teams more efficient, all while drive profits. But how do we get started with automating our email marketing?
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News
Google outage: how Dotdigital mitigated the effects on customers
Here at dotdigital, I am proud of the teams and their ability to roll with what was thrown at them in the moment.
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Email marketing
Email marketing: 100 terms you need to know
Marketing is full of jargon. Email marketing even more so. As email forms a central part of your marketing strategy, it’s important we know exactly what we’re working with and what results we’re looking for. These are our key email marketing terms.
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Deliverability
Customers should be ready for at least a 100% more bot link checks than last year
Privacy and security when interacting with technology is top of mind these days. Consumers are wanting to make sure they’re using the online world while maintaining their safety.
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Awards
Glittering examples of marketing excellence: dotties winners revealed
What a spectacular night! Congratulations to all the winners – your trophies were well deserved. The panel of judges, everyone at dotdigital, and fellow attendees commend your superb marketing efforts in what’s been a challenging year.
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New release: How to manage the shift from offline to online
Your customers are online like never before, but this actually brings about a unique problem for the marketer. Let’s take a look at what’s really gone on this past year…