Aaron
Sophie
dotdigital Summit
Winston Watchdog
dotdigital offices

About us

Our mission is simple: powering customer engagement across all touchpoints.

  • For our customers, we take your needs seriously and provide flexibility to help strengthen our relationship. Your success is our success.
  • For our platform users, we’re 100% committed to our innovative product roadmap and continuing to provide you with a competitive advantage.
  • For our employees, we’re continuing to invest in them and our culture so they can thrive in their role and away from the workplace.
  • For our Partners, we’re committed to giving you the knowledge and support needed to increase leads and win more business.

Whilst our business has changed almost unrecognisably from our formation in 1999, some qualities remain: a commitment to customers, innovation, employees and our partners.

Tink Taylor Tink Taylor, Founder & President dotdigital

dotdigital in numbers

Once dotmailer, now dotdigital. However the numbers keep growing...

The dotties

4,000+ brands

Join the thousands of happy brands in 150+ countries who we’re delighted to call our customers.  Whatever your challenge, our platform and industry experts are here to help you be successful. Read case studies from some of our happy customers.

Customer Case Studies
Glassdoor

350+ employees

It all started in a pub in Croydon, UK - we even have the original tables and stools in our London Bridge HQ. Today, we’re a growing global business with 350+ employees and counting. So if you’re interested in becoming part of the dotfamily there may be an opportunity for you.

Offices in 9 countries

Engagement Cloud is used by marketing and communication professionals in every corner of the world. And we have offices all over the world too. So wherever you are and whatever time zone you might be in, there’ll always be someone to help.

Office Locations

Leadership team

dotdigital’s leadership team has a proven track record of success.

Milan

Milan Patel
CEO

Milan is responsible for leading the executive team, vision and growth strategy for the business

Steve Shaw
CTO

Broad responsibility for all group technology, product innovation and tech aquisitions.

Phil Draper
CMO

Broad responsibility for sales, marketing, partnerships and Customer Success functions.

Paraag Amin
CFO

Broad responsibility for the financial management, regulatory compliance and legal functions.

Award winning

We don’t like to shout about our successes, but sometimes it feels wrong not too.

Awards
Business awards
  • dotdigital named one of London Stock Exchange Group's 1,000 companies to inspire Britain in 2018 for the second year running.
  • dotdigital named 'Rising Star' and awarded for 'Great User Experience' by FinancesOnline in 2018.
  • dotdigital featured in Owler's HOT in London list 2016, which recognizes the 155 most influential companies in The City.
  • dotdigital in Deloitte UK Technology Fast 50 companies 2015.
People awards
  • Milan Patel, awarded Chief Financial Officer of the year at the 2017 British Accountancy Awards (BAA).
  • Darren Hockley, Global Head of Support, awarded 'Special Judges Award' at the 2017 London & South East Contact Centre Awards.
Partner awards
  • Magento Spirit of Excellence 2016.
  • Magento Most Customer Preferred Partner 2017
  • Magento Ecosystem Playmaker of the Year 2018
  • Movable Ink’s EMEA Partner of the Year 2018

Corporate Social Responsibility

We ensure employees, partners and our communities are considered and supported.

dotdigital employees at the London Pride

dotdigital continues to invest time and resource into Corporate Social Responsibility, ensuring employees, partners and the broader communities are both considered and supported. As dotdigital has expanded, we have ensured all the benefits and opportunities are shared and made available to all employees in all locations.

dotdigital has strong ties to the LGBT community. We are committed to creating a more inclusive workplace where all staff can feel comfortable about who they are.

Our dotCommunity group support all our employees in charitable activities. From charity pie face splatting to quiz nights to bake sales, a host of local and national charities have been supported.

dotdigital

Contact us

Find out more

Discover the data-driven features that will empower your teams to engage customers at scale.

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