Customer data

Discover the latest updates coming to the Dotdigital platform.

Navigate uncertainty with data you can rely on With data flooding in left, right and center, marketers nowadays need the tools and knowledge to uncover high-impact opportunities. At the end...

What is data capture? The definition of data capture is in its name: it’s all about capturing (customer) data. But what does data collection mean for you? And why is...

Dotdigital Blog It’s official: customers are running the show. Today’s economic climate has made customer loyalty a vital ingredient for marketing success. But, with budgets cut and customers more concerned...

How to develop a single customer view Valuable customer relationships take time to develop, and failure to do this properly could mean losing out on the ability to engage with...

What is customer data management? Customer data management is the process of acquiring, organizing and using customer data to gain an understanding of customers and ultimately, increase conversions and retention...

How does your stack measure up? A marketing stack is a key element of many businesses nowadays. In this blog, we’ll cover the history of marketing technology, why it’s important...

How using data in your campaigns will score you points Many brands have a whole host of data, but aren’t always sure what to do with it. We’re always talking...

You’ve got Mail… Privacy Protection Customer data, Email marketing, Industry trends Back in June 2021, Apple announced at their annual Worldwide Developers Conference that they’d be introducing Mail Privacy Protection...

Develop a digital advantage with data-driven insights Customer data, Email marketing, Reporting Since marketing functions have drastically changed from March 2020, marketers across the globe have been faced with the...

A 6-month retrospect – How have we dealt with Apple’s Mail Privacy protection changes? Customer data, Industry trends The journey to find metrics in a metric-less world Last September, Apple...

The key to successful email marketing – to all marketing – lies in understanding what your customers want. Armed with the right customer data you can deliver content that appeals to customers. And better customer engagement drives conversions and increases sales.

What’s new in Dotdigital Customer data, Reporting Today marks the release of our first product launch of 2022. Thousands of people use our platform every day to deliver better customer...

A look back at 2021 Not so fast, 2022 Artificial Intelligence, Automation, Customer data, Reporting, Segmentation Every year Dotdigital gives its employees a break between Christmas and the new year....

Paperchase celebrated its fifty-year anniversary with a fun and engaging scratch-card promotion.

Apple’s announced changes to its data and privacy terms has left many marketers understandably nervous. But we’re here to tell you not to panic. At dotdigital, we’re keeping a close eye on developments and we’ll be here to keep you informed every step of the way.

Growing your marketing lists is a key metric marketers use to measure the success of their efforts. As a result, it’s essential to make your sign-up forms as tempting as possible.

Over the last few years and especially in 2021, the ecommerce industry saw a lot of changes.

We speak to Chief Product Officer Paul Olohan and Associate Product Manager of Microsoft Integrations, Pamela Zoni to discuss how dotdigital collaborates with Microsoft Dynamics to create innovative solutions for all.

When you take a behavior-based approach to marketing, shoppers benefit from a more personal experience.