December 3, 9:00 AM
Dotdigital Platform Workshop
Join us for a day designed to help you get more from Dotdigital
Thu, Dec 3, 2026
|
9:00 AM - 3:00 PM
Dotdigital London
|No. 1 London Bridge, London, SE1 9BG.
Select your time zone
Designed exclusively for Dotdigital customers, this curated event is all about helping you get more from the platform, uncover new opportunities, and stay ahead of changing customer expectations. Through a mix of expert-led sessions, real customer stories, and practical takeaways, you’ll discover how leading brands are using data, personalization, and automation to create stronger customer relationships and drive better results.
After lunch, it’s time to choose your track. Join one of three interactive pods focused on re-engagement, customer insight and segmentation, or personalization and recommendations. Pick the topic that matters most to your business and get hands-on guidance, practical takeaways, and plenty of opportunities to ask questions.
On the day:
- CRM strategy that goes beyond “email isn’t dead”
- Personalization that works across your website, inbox, and beyond
- RFM and customer insight data
- Real customer stories, expert advice, and one-to-one time with the Dotdigital team
See what’s working, steal a few good ideas, and get more from Dotdigital.
Spaces are limited, so reserve your place today.
Agenda
December 3, 10:00 AM
Dotdigital welcome
December 3, 10:15 AM
The evolution of CRM strategy, unlocking the power of your customer data
December 3, 11:15 AM
Personalization in 20 minutes: website, email, and marketing personalization
December 3, 11:35 AM
Coffee break
December 3, 11:50 AM
Customer talk
December 3, 12:30 PM
Meet the humans behind the platform, aka an extension of your team
December 3, 12:30 PM
Lunch 🍕
December 3, 1:45 PM
Closing notes, networking, pods & clinics
December 3, 3:00 PM
Drinks & networking
Speakers
Rachel Colbert
Head of Customer Success
Dotdigital
Lauren Boyton
Senior Customer Experience Consultant
Dotdigital
Toby Godfrey
Professional Services Principal Consultant
Dotdigital
Richard Hayibor
Customer Adoption Specialist
Dotdigital
Matthew Tadjalli
Senior Customer Success Manager
Dotdigital
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