How Papa Johns scaled internationally and what we’d do differently

The honest lessons behind growing a global brand.

Wed, Nov 18, 2026

3:00 PM - 3:30 PM

Virtual

Happy woman smiling at laptop writing for email

Scaling across international markets brings plenty of opportunities and challenges. Join Papa Johns and Dotdigital for an honest conversation on building a global CRM programme across multiple markets, balancing global standards with local flexibility, and the lessons learned along the way.

We’ll share what worked, what didn’t, and what we’d do differently today, with practical insights you can apply to your own growth strategy.

What you’ll learn:

How Papa Johns scaled CRM across multiple international markets
How to balance global standards with local market needs
What worked, what didn’t, and the lessons learned along the way
How a small team can drive impact at scale

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