This award appreciates brands who have developed effective strategies for customer retention and loyalty, using targeted initiatives or incentives to create long-lasting relationships and encourage repeat business.

Congratulations to our finalists:

• Marquise Baby
• Sheridan
• Snuggle Hunny
• TRAPO
• Wittner

Mastering the data lifecycle is no mean feat. We want to know how you slice and dice your audience to create an enhanced customer experience; one that positively impacts your bottom line but also delivers the best experience for your audience. So, if you’re proud of how you handle data and use it to create a unique customer experience, this is the category for you. The geekier the entry, the better!

Congratulations to our finalists:

• Ceres Tag
• Healthylife
• Pedders Suspension & Brakes
• Partyrama Group
• winedirect.com.au

This award recognizes innovative techniques in employing personalization to elevate the effectiveness and engagement of email campaigns, leading to outstanding results and a more individualized customer experience.

Congratulations to our finalists:

• Healthylife
• Mix & Match
• Snuggle Hunny
• Winedirect.com.au
• Wittner

• Any speaking engagement within the Dotdigital community 
• Have attended events and have given us a shout-out in your public profile 
• Have completed case studies with us 
• Have worked in collaboration with peers of the Dotdigital community – be it a Dotdigital team member or client. 

Congratulations to our finalists:

• Ceres Tag (Elliot Schoemaker)
• Matchbox (Peter Heath)
• TRAPO (Ionut Danifeld)
• Visual1 (David Cumberland)
• Wittner (Naama Gilad)

Have you or another team member empowered your brand using Dotdigital? This award is for an individual who has demonstrated personal development while advancing their brand. Who has furthered your team’s marketing zeal to meet targets, execute strategy, and engage audiences? The winning candidate will be someone with a steadfast work ethic who’s determined to succeed.

Congratulations to our finalists:

• Bras N Things (Danya Mawass)
• Partyrama Group (Ridhi Shah) 
• SURVIVAL (Jordan Green)
• TRAPO (Ionut Danifeld)
• William Grant & Sons (Barbara Koczut)

This award is for brands who have shown some multi-channel flair. The Dotdigital platform connects seamlessly with other systems to join up the customer experience. Let us know which tactics and tools you’ve used to meet audiences in their own moments. We want to know how you’ve engaged the right customer at the right time on the right channel.

Congratulations to our finalists:

• Horseland
• Pedders Suspension & Brakes
• Signet
• Ted’s Cameras
• Telfast

Are you a B2B business, then this award is for you. How does your campaign measure up? Which Dotdigital tools helped you achieve your brilliant, revenue-smashing campaign? We want to know what data you used to craft a message that drove your contacts to act.

Congratulations to our finalists:

• Ceres Tag
• J.L.Lennard
• Pedders Suspension & Brakes
• LSC Security Solutions
• Signet

Does your B2C campaign cut through the noise? Have you used welcome programs, abandoned cart triggers, and preference centers to entice customers into buying from your online store? If your mission is to create a stellar customer experience, this category is for you. We’re on the lookout for aspiring brands who are taking ecommerce by storm.

Congratulations to our finalists:

• Bed Bath N’ Table
• Kissed Earth
• Larry Adler Ski & Outdoor
• iSeekBlinds
• Ted’s Cameras
  

This award recognizes original, visionary creative talent. We want to see your most glittering campaign; a visually inspired email that engages your audience and makes your competitors think twice about their own designs. This category isn’t about open rates or ROI – it’s pure show. Does your email campaign look drop-dead gorgeous?

Congratulations to our finalists:

• BONDS
• Dusk
• Ghanda Clothing
• Snuggle Hunny
• Ted’s Cameras

• Sustainable marketing: For any brand who is doing their part for sustainability. This could be related to a new product range, an existing CSR project, or education for your customers on how to make their product last longer.
• Ethical marketing: Brands who have responsible practices and demonstrate their commitment to improving social and economic crises and form strong connections with customers. Brands support causes and movements close to their hearts, which could reflect areas of diversity and inclusion
• Data stewardship: One of the biggest and hardest to overcome is the growing importance of a brands’ handling of customers’ data and privacy. Are you open, honest, and transparent when collecting customer data? Do you ensure subscribers are fully informed and know what you plan to do with their data?
• Philanthropic marketing or cause-related marketing: Brands that are going above and beyond to support non-profitable causes, raising awareness for underrepresented groups or contributions to the local community.

Congratulations to our finalists:

• EMU Australia
• Horseland
• Jeanswest
• Signet
• Wittner