Empower customers to manage their finances
better with omnichannel marketing automation.
The all-in-one engagement platform
Connect with audiences on their preferred channels using Engagement Cloud
Action your CRM insight
Use your CRM data to build audience segments and automate important, time-sensitive workflows – delivering important messages on the right device.
Score contact engagement
Garner preferences and behaviors to score contacts. Gauge their suitability for products and qualify them fast, enrolling prospects and customers onto the right programs.
Automate lifecycle programs
From customer nurture campaigns to product updates and support, build engaging campaigns that automate guidance for financial services customers.
Make finance accessible
Keep customers on top of their finances with triggered messages when they’ve gone overdrawn or have an approaching direct debit.
Inform your content with preferences and deliver timely, must-see messages like privacy and security updates with send time optimization.
Create first-class experiences for everyone, from first-time buyers to pensioners, delivering authentic advice over live chat, Facebook Messenger, and other channels.
Head of Operational MarketingBNP Paribas Personal Finance, Bulgaria
When it comes to ease of use, functionality of the platform, potential to meet our needs for regular automated email campaigns with a gallery of templates, built-in logic for automation, and event-based campaigns, our cooperation with dotdigital since 2017 is indicative of the capacity of the platform to cover the requirements and specifics of our market and procedures, to adapt in a way that changes in our business processes meet adequate solutions. That is why we continue to build our partnership in the interest of customers, in accordance with current regulations and in line with good practices and innovations in the field of direct marketing.
Chartered Institute of Arbitrators
The platform itself is great and relatively easy to use. The help videos are useful if you don’t understand something but there is also a customer support chat which helps if you’re not sure what the problem is. The other features work in collaboration with the email campaigns, which is better than using different platforms. I’d gladly suggest dotdigital to companies to use as their engagement platform.
marketing on track
Schedule a one-to-one platform demo to learn more
about Engagement Cloud