dotdigital for BigCommerce

Unlock your limitless potential by connecting to your BigCommerce store to dotdigital Engagement Cloud.

dotdigital and BigCommerce integration
BigCommerce Elite Partner | dotdigital Engagement Cloud

Ecommerce tools built for growth, not complexity

Reach new audiences using dotdigital’s omnichannel automation features. dotdigital Engagement Cloud is packed with all the channels B2C and B2B ecommerce businesses need to connect with customers whenever and wherever they are. For those customers who don’t engage with your email marketing efforts, SMS, push, and retargeting ads are easy channels to set up – perfect for re-engagement programs. Also, our time-saving automation tools come fully loaded with program templates, making it easy for you to automate key stages in your customer lifecycle.

Create lightning fast experiences with dotdigital Engagement Cloud

Sync BigCommerce with your marketing automation platform for 1-2-1 connections

  • Personalization

    Create meaningful connections with your customers on every channel to convert more and grow faster.

  • Lifecycle automation

    Never miss an opportunity to make a sale with dotdigital’s powerful marketing automation program builder.

  • Omnichannel experiences

    Be in the right place at the right time, present on your customers’ preferred channels, from email and SMS to push and live chat.

  • Ecommerce reporting

    Power-up your marketing using valuable customer insights including RFM personas and order and behavior tracking.

  • Data-driven marketing

    dotdigital's powerful integration allows you to unify data across your platforms to surface actionable insights.

  • Agile and easy to use

    Adapt your marketing, expand your channels, and grow fast and free using dotdigital’s user-friendly Engagement Cloud.

Spark your creativity with dotdigital’s intelligent features

Create unique journeys with Engagement Cloud’s advanced personalization

Simple data collection for unlimited opportunities

No matter how shoppers find you, our intelligent customer acquisition tools are always at work. Intelligent pages and forms make data collection simple and building branded preference centers a breeze. With unlimited data fields, you can create the perfect personalized campaign for every shopper.

Intelligent ecommerce reporting

Drill down into more customer and order insight than ever before, and put your data to work to create high-converting campaigns that boost your ROI. Advanced customer reporting allows you to create audience segments based on RFM personas, so you can easily identify and target high-value customers or shoppers about to lapse.

Sales-boosting product recommendations

Embrace flexible working with the help of Engagement Cloud’s powerful AI features. Boost sales with smart product recommendations that highlight your bestselling products. Or, employ our machine-learning capabilities with ‘best next’ and lookalike recommendation blocks. With Engagement Cloud, it’s easy to get more done, in less time, freeing your team up to focus on bigger projects.

BigCommerce users love us

Some of our 4,000+ global clients have great things to say about dotdigital Engagement Cloud. See user reviews on independent software review sites G2 Crowd + Trustpilot.

Ready to get started?

Watch a short demo of dotdigital Engagement Cloud's omnichannel ecommerce features

Demo_platform_rfm | dotdigital Engagement Cloud
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