dotdigital for Magento

Omnichannel shoppers have a 30% higher CLV than those who shop on only one channel. That’s why we support 750+ Magento merchants with our omnichannel marketing automation platform.

dotdigital is the perfect fit for Magento users

dotdigital Engagement Cloud is the smartest choice for B2C and B2B ecommerce marketers that want to increase online orders and drive customer lifetime value, whilst saving your organization time and resource. That’s because our intelligent data and automation features are designed for ecommerce brands. Merchants can seamlessly connect their Magento store data with dotdigital Engagement Cloud to create personalized omnichannel customer journeys quickly, easily, and at scale. Our advanced range of ecommerce tools, from AI-driven product recommendations and live chat to abandoned cart emails and RFM segments, means you’ll never miss a conversion.

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Omnichannel marketing automation platform for ecommerce

dotdigital Engagement Cloud works with Magento to drive more marketing ROI

  • Magento-certified

    We’ve been a premier tech partner since 2015, plus 20 years of industry experience make us the Magento experts.

  • Single sign-on

    We empower merchants to access dotdigital Engagement Cloud from within Magento. Switch between both interfaces in a flash.

  • Bundled with Magento 2.2.2 +

    Our team of dedicated Magento devs spend thousands of hours rigorously testing and developing the most feature-rich integration.

  • Fast data sync

    Integrate all of your customer, order, product, and company data from Magento into Engagement Cloud. We sync it all pain-free.

  • Customer lifecycle engagement

    Automate abandoned browse and cart recovery triggers, plus send personalized coupon codes to enhance the customer journey.

  • AI features

    Grow customer spend with intelligent product recommendations, product data enrichment, split testing, and send time optimization.

  • Campaign reporting

    Report on opens and clicks, conversions and ROI. Smash your marketing meetings with easy, printable reports that tell you where to optimize.

  • World-class deliverability support

    From comprehensive prospect vetting and IP warm-ups, to abuse monitoring and consultancy, our team works hard for your inbox placement.

  • Award-winning partner

    Named Magento Ecosystem Playmaker in 2018, dotdigital syncs seamlessly with other Magento premier partners like Nosto, Yotpo, and more.

The most feature-rich ecommerce integration

dotdigital Engagement Cloud works with Magento to drive more marketing ROI

dotdigital and magento feature-rich integration

B2C and B2B ecommerce support for merchants

The key to online customer engagement is data-driven marketing automation. And we cater to every online business, not just B2C. Build your customer journeys across multiple channels, including email and SMS, with powerful customer segments. Deliver relevant messages that boost your ecommerce sales.

Intelligent email marketing

Email ROI is 4100%. So, we’ve created a powerful yet easy email tool for Magento merchants to generate lots of revenue. You can design stylish emails quickly, plus use dynamic content to personalize your message. To save time, choose from our 30 pre-built templates. Use dotdigital’s pages and forms tool, too, to create beautiful branded surveys with an array of data and channel fields.

Transactional SMS

For SMS pay-as-you-go and Magento 2 customers, you can manage all your transactional SMS templates in app; validate mobile numbers, set the text for each order notification, then enable messages to send automatically. 

Live chat for your ecommerce store

Magento 2 users can use dotdigital’s live chat with one free agent. Offer customers great online service, resolve their queries in a flash, and use the opportunity to sell.

Magento users love us

Some of our 4,000+ global clients have great things to say about dotdigital Engagement Cloud. See user reviews on independent software review sites G2 Crowd + Trustpilot.

See Magento and dotdigital in action

Watch a 3 -minute video of dotdigital Engagement Cloud’s omnichannel ecommerce features


    Book a consultation

    Get a free 15-minute consultation & demo of Engagement Cloud from a marketing expert.