Microsoft Dynamics

Why Microsoft Dynamics 365 users choose dotdigital

dotdigital Engagement Cloud is the ideal solution for CRM marketers that want to use their data to increase demand generation in a smarter way. Our intelligent data and marketing automation tools are designed to empower CRM users to automate all their operations; choose from intuitive contact scoring to lead nurture programs. With dotdigital for Microsoft Dynamics 365, you’ll easily orchestrate customizable omnichannel marketing journeys that deliver results.

The omnichannel marketing automation platform for CRM

Turn your prospects into new business wins with omnichannel marketing campaigns

Best-in-class integration
Built natively inside Microsoft Dynamics 365, single sign-on makes it working across both platforms a breeze, and with our certified Power Automate app you can build workflows with ease.
Sync data quickly
Hook up your MS Dynamics 365 account to dotdigital, and sync everything from contacts and accounts to survey responses and web behavior - plus two-way marketing preferences.
Omnichannel marketing
Our tools help you drive powerful campaigns, such as email marketing and SMS, plus surveys and landing pages. Collaborate easily with your sales teams and win more deals.
Dedicated support
From custom solutions and deliverability consultancy to creative design and a 24/5 helpline, you’ll have default access to round-the-clock support from MS Dynamics 365 experts.
Lifecycle triggers
Increase customer demand with super-relevant content. From post-event follow-ups to renewal reminders, personalize each contact’s journey as they interact with your business.
Lead nurture
Nurture your prospects through omnichannel customer engagement programs. Send relevant, data-driven messages off the back of customer action, and generate more sales-ready leads.
Lead scoring
Qualify your leads better. Set intelligent scoring rules to determine where they are in the buying journey, and trigger contextual messages when they show interest in your product.
Reporting
Automated reporting optimizes sales conversations and keeps track of where your prospects are in the funnel. Get the insight you need to improve your marketing, fast!
Deliverability support
We care about your inbox placement. Our prospect vetting and IP warm-ups, data watchdog and abuse monitoring, all work together to protect your deliverability.

We’re a Dynamics Gold Partner for a reason

20 years of CRM industry experience and knowledge

Microsoft dynamics gold partner - dotdigital

Seamless prospect engagement

Omnichannel marketing automation extends your prospect reach across the entire buying cycle. Use your CRM data to its full potential, through powerful segmentation that helps you get the right message to the right person. Our certified Power Automate app allows you to streamline your workflows and boost team productivity. Whether the winning touchpoint is email, forms, SMS, or live chat, we help you guide every lead down the funnel.

Intuitive email marketing tool

Our easy-to-use email building tool empowers CRM marketers to engage their target audiences at scale. Personalize every message with dynamic content and you’ve got a winning formula to generate more leads and sales. Did you know that email ROI is £42 for every £1? Pick from 30 pre-built templates, or design emails yourself with the #1 WYSIWYG in the market. Plus, 365 users can access our transactional module to create triggered lifecycle campaigns. Set up and activate your workflows in CRM to populate emails in dotdigital automatically, ensuring that everything from payment notifications to feedback requests are personalized.

Unified Interface support

dotdigital Engagement Cloud for Microsoft Dynamics 365 is super-easy to use. You’ll become familiar with creating forms or campaigns, sending marketing messages, and tracking reporting in no time. Mobile responsive interface and little-to-no training required. What more could you want?