dotdigital for Microsoft
Dynamics 365

Connect your CRM data to dotdigital Engagement Cloud for unified, powerful, and seamless omnichannel marketing automation campaigns.

Microsoft gold partner - dotdigital Engagement Cloud

Why Microsoft Dynamics 365 users choose dotdigital Engagement Cloud

dotdigital Engagement Cloud is the ideal solution for CRM marketers that want to use their data to increase demand generation in a smarter way. Our intelligent data and marketing automation tools are designed to empower CRM users to automate all their operations; choose from intuitive contact scoring to lead nurture programs. With dotdigital for Microsoft Dynamics 365, you’ll easily orchestrate customizable omnichannel marketing journeys that deliver results.

The omnichannel marketing automation platform for CRM

Turn your prospects into new business wins with omnichannel marketing campaigns

  • Best-in-class integration

    dotdigital Engagement Cloud is natively built inside Microsoft Dynamics 365, with single sign-on that makes working simultaneously across both platforms a breeze.

  • Sync data quickly

    Hook up your MS Dynamics 365 account to dotdigital Engagement Cloud, and sync everything from contacts and accounts to survey responses and web behavior.

  • Omnichannel marketing

    Our tools help you drive powerful campaigns, such as email marketing and SMS, plus surveys and landing pages. Collaborate easily with your sales teams and win more deals.

  • Dedicated support

    From custom solutions and deliverability consultancy to creative design and a 24/5 helpline, you’ll have default access to round-the-clock support from MS Dynamics 365 experts.

  • Lifecycle triggers

    Increase customer demand with super-relevant content. From post-event follow-ups to renewal reminders, personalize each contact’s journey as they interact with your business.

  • Lead nurture

    Nurture your prospects through omnichannel customer engagement programs. Send relevant, data-driven messages off the back of customer action, and generate more sales-ready leads.

  • Lead scoring

    Qualify your leads better. Set intelligent scoring rules to determine where they are in the buying journey, and trigger contextual messages when they show interest in your product.

  • Reporting

    Automated reporting optimizes sales conversations and keeps track of where your prospects are in the funnel. Get the insight you need to improve your marketing, fast!

  • Deliverability support

    We care about your inbox placement. Our prospect vetting and IP warm-ups, data watchdog and abuse monitoring, all work together to protect your deliverability.

We’re a Dynamics Gold Partner for a reason

20 years of CRM industry experience and knowledge

Microsoft dynamics gold partner - dotdigital Engagement Cloud

Seamless prospect engagement

Omnichannel marketing automation extends your prospect reach across the entire buying cycle. Use your CRM data to its full potential, through powerful segmentation that helps you get the right message to the right person. Whether the winning touchpoint is email, forms, SMS or live chat, we help you guide every lead down the funnel.

Intuitive email marketing tool

Our easy-to-use email building tool empowers CRM marketers to engage their target audiences at scale. Personalize every message with dynamic content and you’ve got a winning formula to generate more leads and sales. Did you know that email ROI is £42 for every £1? Pick from 30 pre-built templates, or design emails yourself with the #1 WYSIWYG in the market.

Unified Interface support

dotdigital Engagement Cloud for Microsoft Dynamics 365 is super-easy to use. You'll become familiar with creating forms or campaigns, sending marketing messages, and tracking reporting in no time. Mobile responsive interface and little-to-no training required. What more could you want? 

Dynamics 365 users love us

Some of our 4,000+ global clients have great things to say about dotdigital Engagement Cloud. See user reviews on independent software review sites G2 + Trustpilot.

See Microsoft Dynamics 365 and dotdigital in action

Watch a 3-minute video of dotdigital Engagement Cloud's CRM omnichannel marketing features

Platform demo - dotdigital Engagement Cloud for Microsoft Dynamics 365
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Book a consultation

Get a free 15-minute consultation & demo of Engagement Cloud from a marketing expert.

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