Powerful growth marketing for B2C and B2B ecommerce
Connect with your customers on their favorite channels, convert them with relevant and personalized messages
From single sign-on to easy email creation, pre-built segments to templated automations, the Dotdigital platform is designed for the speedy taskmaster. Automate everything in your marketing plan, including abandoned cart and browse campaigns, transactional emails, and post-purchase journeys.
Optimizing your ecommerce marketing is the key to driving more orders. Our built-in features include eRFM persona insight, product data enrichment, and intelligent product recommendations. Test your campaign creative and content, perfect every message, and reach customers at exactly the right time.
Product and order sync
Automatic product and order data synchronization enables you to make the right decisions fast. Use these insights to drive customer spend and diversify their purchasing habits.
Our connector lets you trigger relevant email notifications from once a customer makes a purchase to when they receive their order, giving you time back to focus on your marketing.
Connect to do more
Design branded emails in a flash with our easy editor. You can create relevant messages using customer preferences in minutes.
Automate personalized messages to segmented audiences at scale, from one-off triggers to multi-stage customer programs.
With your ecommerce data in Dotdigital, you can easily tailor products to individual shoppers.
Drive sales opportunities and customer value using SMS, push notifications, and live chat.
Single customer view
Unify your data to get a clear picture of your customer journey and discover new opportunities to convert.
Easily identify customers in your most engaged and least engaged segment groups using eRFM customer modeling.