Customer engagement around the world

Exclusive insights and top-level stats pulled from this year’s Global benchmark report

Apple’s MPP, a period of economic downturn, and rising customer expectations are just a few things that have contributed to a changing landscape since our last benchmark report.

Analyzing reams of data from the Dotdigital platform, we’ve uncovered geographic and industry-level benchmarks and surfaced practical tactics you can adopt today to see your own impressive results.

Alongside the launch of our Global benchmark report for 2023, we’ve pulled out the key stats and benchmark highlights into a handy infographic for quick and easy reference. See how your marketing performance stacks up against our research.

Download the infographic today.

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Customer engagement around the world

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Global Benchmark Report 2025

One-to-one marketing is simple with Dotdigital. Personalize every touchpoint. From inbox to checkout.