Growing your customer base with live chat

Personalized conversations equal great experiences

Live chat re-opens the door to personal service. Just like a good employee, live chat improves conversion, increases engagement, nurtures customer loyalty and, improves the customer experience overall.

Download this ebook to learn:

The history and landscape of live chat
Common problems almost all businesses have today
How live chat can help improve metrics for businesses across the board
Common use cases surrounding live chat
What you need from a live chat vendor to avoid any blunders
Whether you should ‘bot or not’

First name(Required)

Last name(Required)

Business email(Required)

Company name(Required)

Country(Required)

Name

This field is for validation purposes and should be left unchanged.

We’ll use the email address that you provide us to send you the resource you requested, please refer to our Privacy Policy on how your personal data is treated. Please note that we gather data around email opens and clicks using standard technologies including clear gifs to help us monitor and improve our emails communications.

Dotdigital may contact you further where we have a legitimate interest to notify you of new content, you can unsubscribe from this at any time.

Instant platform demo

See why Dotdigital is the ultimate platform for designing unforgettable CX

Watch a demo