Growing your customer base with live chat
Personalized conversations equal great experiences
Live chat re-opens the door to personal service. Just like a good employee, live chat improves conversion, increases engagement, nurtures customer loyalty and, improves the customer experience overall.
Download this ebook to learn:
- The history and landscape of live chat
- Common problems almost all businesses have today
- How live chat can help improve metrics for businesses across the board
- Common use cases surrounding live chat
- What you need from a live chat vendor to avoid any blunders
- Whether you should ‘bot or not’
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