Data-powered customer experiences

Create customer experiences that exceed expectations

a laptop displaying a customer experience dashboard with a purchase journey

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The all-in-one platform for growth-minded marketers

  • Customer data

    Data so rich you’ll never leave a poor impression

    Dotdigital unites customer data from every touchpoint to create a single source for all your data needs. Our advanced analytics and reporting uses AI to deliver enriched and actionable data insights so you’ll always be able to create a memorable customer experience.

  • Reporting and analytics

    Turn data you can trust into insights you can act on

    Dotdigital helps marketing teams organize customer data. Our advanced analytics and reporting highlights what matters and presents insights so that no marketing opportunity goes unturned. Our platform layers data from different sources into intuitive dashboards so you can focus on the quick-wins and the bigger picture all at the same time.

  • Customer experience

    Campaigns that capture attention, experiences that keep it

    Transform customer data insight into hyper-personalized marketing experiences with Dotdigital. Our personalization and segmentation tools ensure you deliver the right message to the right person at the right time. Plus, cross-channel reach guarantees you can connect on every channel for a completely seamless customer experience.

Cross-channel marketing

Deliver unparalleled marketing across all channels

  • Personalized marketing at scale

    Our easy-to-use email editor makes designing eye-catching marketing simple. Personalization tools like product recommendations and dynamic content help turn your customer data into 1:1 tailored experiences.

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  • Timely messages that inspire immediate action

    Deliver SMS messages that will delight your customers. Create personalized, timely, and contextual marketing SMS that can be delivered in over 226 countries around the world.

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  • Onsite experiences that can't be missed

    Design online experiences that boost conversions and drive acquisitions. Using Dotdigital's landing pages and form builder, you can create personalized experiences that will help you grow your marketing lists and collect zero-party data.

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  • Connect, convert, and grow your audiences

    Boost the impact of your retargeting ads by delivering the right content at the right time. Seamlessly sync data two-ways between your social and Google ad audiences to create perfectly connected customer experiences.

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  • Drive sales and create more opportunities

    Solve customer problems in real-time with live chat widgets you can add directly to your website. Reduce friction and remove barriers to purchase by equipping chat agents with complete customer profiles for a smooth CX.

  • Tailored messages in the palm of their hand

    Build stronger customer relationships by delivering personalized push notifications. Integrating push into your cross-channel strategy will drive conversions and an immediate uptake in app engagement.

Discover the ROI of Dotdigital

Customers love us

Industry recognized and customer approved

“Dotdigital product recommendations have allowed us to get through a few roadblocks that the team faced previously."

We struggled to match complex product packages to customers, but that’s where AI has come into play. The fact that we have access to an emerging technology that is proving its potential, is quite thrilling. It enables us to build many capabilities with very low effort and much higher returns.

Adam Hollinshead
Chief Digital Officer at winedirect

Build a CX that delivers real results