Cross-Channel Marketing Automation Platform | Dotdigital

Turn customer data into exceptional experiences

At Dotdigital, we know your customers come first. Deliver cross-channel messaging with an easy-to-use marketing platform that lets you do more with your data. Connect with the people who matter most to your business, with on-demand support from the world’s leading marketing enthusiasts.

New!  Single Customer View and improved integrations LEARN MORE »


Use best-in-class tools to scale your ecommerce marketing

Marketing automation

Attract, engage, and retain audiences with personalized messaging


Platform Features

Empower customer-centric, data-driven marketing with Dotdigital

  • Personalize your campaigns

    Problems solved

    Eliminate the stress of starting from scratch with intelligent email tools. Our intuitive drag-and-drop functionality makes it simple to build, personalize, and test every message.

  • Reach your audience

    Problems solved

    Send SMS notifications that will get through to 98% of customers. Reach them fast with SMS marketing campaign tools that inform rather than interrupt.

  • Elevate every engagement

    Problems solved

    Digital marketing managers can get more done, more quickly. Boost customer acquisition with pages and forms that stand outempowering you to grow your email list and enhance your customer’s profiles.

  • Play the hits again

    Problems solved

    Retarget hyper-relevant ads to return customers to your site with our Facebook and Google Ad extensions. Extend your reach and deliver consistent experiences, re-engage customers, and drive sales.

  • Respond in real time

    Problems solved

    Diffuse frustrations with customer service that turns buying intent into sales. Handle queries fast and support purchases, banking your learnings to help future customers.

Customer stories

Over 4,000 brands trust Dotdigital to automate their customer engagement

  • Crowdcube

    Crowdcube grows ROI by 56% with data-driven email

    • increase in returns from email

    • days per week saved in time and resource

  • Ordnance Survey

    Ordnance Survey boosts email revenue by 107% through re-engagement

    • increase in revenue-per-click

    • increase in email revenue

    • fewer emails sent

  • Southampton Football Club

    Southampton FC’s impressive creative campaign generates £16,000 in sales

    • "reminder email" open rate

    • unique open rate

  • Converse

    Gaining greater footing in international markets with the power of live chat

    • of marketing list captured via live chat

    • of contacts converted into paying customers

    • repeat purchase rate

  • Stone & Wood

    Byron Bay-based brewing company amplifies online customer engagement

    • increase in contact database

    • of annual revenue from email marketing

    • welcome series open rate

  • Packaging material supplier, Signet, drives digital creativity with automated marketing campaigns

    • open rate

    • click-to-open rate

    Dotdigital | Signet Case Study

Seamless integrations

Integrate with all your current solutions and your future solutions, too

Additional services

  • Onboarding

    Get off the ground in no time. We help organizations of all sizes migrate data and kickstart campaigns.

  • Training

    Get up to speed on marketing automation, strategies, and integrations with custom training sessions.

  • Customer Success

    We’re invested in your success. If you have an idea or inquiry, Dotdigital experts are just a click away.

  • Creative Services

    We provide the tools you need to design top-notch consumer touchpoints, along with hands-on support.


Happy Customers

We think we're awesome and so do thousands of our customers

I can’t recommend Dotdigital enough.

As a very lean team, the automated marketing programs are almost like having another employee. Once built, I can just leave them to fly, with the occasional refresh and tighten up of functionality. Their tech support is instantaneous and second to none, and our account manager, Dil goes above and beyond continuously.

DD Frames Online LTD
Head of Marketing

The tool addresses all of our requirements

We were able to be up and running in a very short time frame. The out-of-the-box connectors with our CRM system have really been a game-changer and have allowed us to deploy local customer journeys that are driving brand awareness, and customer loyalty and engagement.

Regional Chief Information Officer

There must be something in the water at Dotdigital.

Absolutely everyone we come into contact with is friendly, capable, and extremely helpful. We are served 24/7 at our beck and call. In addition, the platform is very powerful and user-friendly.  We can unreservedly recommend Dotdigital…

Ecommerce Manager

Once you experience the friendly support you won't want to switch

We’ve compared Dotdigital with the competition in Europe and around the world and came to realize they meet our needs in terms of price, flexibility, and scope of services we need. On top of this, once you experience their friendly support you won’t want to switch your Marketing Automation provider.

Marketing Automation Specialist

Dotdigital has really helped across the full funnel.

From acquisition to conversion this is a complete solution that we can trust to accelerate our business. The strong automation capabilities allow us to move faster and efficiently while closing the gap between marketing & transactional emails.

Helen of Troy
Digital Marketing Manager

What’s next?

Let’s transform your data and insights into exceptional customer experiences

  • 1

    Reach out

    Dotdigital sets you up to succeed today and scale tomorrow. Talk to our team for demos and details, and start envisioning where you’ll go — and how you’ll grow.

  • 2


    Our cross-channel marketing platform is easy to implement — a modern solution that centralizes data in one place. We’re here to help every step of the way.

  • 3

    Start growing

    You’re focused on the future, and so are we. That’s why we continue to develop new features to evolve and scale your customer experiences and help you stay ahead of the competition.

24/7 support

We’ve always got your back

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