Powerful customer data solution

The platform for data-driven marketers

Being customer-first is essential. Dotdigital helps you harness the power of your data to create personalized cross-channel messaging that delivers exceptional customer experiences.

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Actionable data

Trusted by marketers to deliver memorable experiences

  • Data unification

    With all the power of a customer data platform (CDP), Dotdigital unites customer data from every cross-channel touchpoint to create a seamless customer journey.

  • Segmentation

    Create advanced customer segments based on engagement actions, RFM, demographic data, and behavioral insights to create truly personalized experiences.

  • Campaign orchestration

    Turn data and customer insights into intelligent cross-channel campaigns from one central solution to connect with your audience whenever and wherever they are.

ACTIVATE

Cross-channel marketing

Your cross-channel, data-driven marketing journey starts here

  • Personalize your campaigns

    Design emails your audiences want to receive. Our intuitive drag-and-drop functionality makes it simple to personalize and test every message.

  • Reach your audience

    Reach your customers fast with SMS marketing campaign tools that inform rather than interrupt. Segment your audiences and maximize your reach.

  • Elevate every engagement

    Boost acquisition and conversions with pages and forms. Grow your email list and employ Dotdigital’s form builder to get to know your customers better.

  • Play the hits again

    Bring customers back to your website. Use our Google Ads and Facebook extensions to re-engage customers and drive sales with cross-channel display ads.

  • Respond in real time

    Improve the online experience with Dotdigital’s live chat tool. Handle queries fast and support purchases, banking your learnings to help future customers.

  • Convert on-the-go

    Remove barriers to conversion with smart push notifications. Drive customers to the right page and enable in-app actions such as auto-applying discount codes.

Customer stories

Over 4,000 brands trust Dotdigital to automate their customer engagement

  • Ordnance Survey

    Ordnance Survey boosts email revenue by 107% through re-engagement

    • increase in revenue-per-click

    • increase in email revenue

    • fewer emails sent

    Dotdigital | Ordnance Survey Case Study
  • Southampton FC

    Southampton FC’s impressive creative campaign generates £16,000 in sales

    • "reminder email" open rate

    • unique open rate

    Dotdigital | Southampton FC Case Study - Slider
  • Converse

    Gaining greater footing in international markets with the power of live chat

    • of marketing list captured via live chat

    • of contacts converted into paying customers

    • repeat purchase rate

    Dotdigital | Converse Case Study - Slider
  • Stone & Wood

    Byron Bay-based brewing company amplifies online customer engagement

    • increase in contact database

    • of annual revenue from email marketing

    • welcome series open rate

    Dotdigital | Stone & Wood Case Study - Slider
  • Award-winning skincare brand, Adorn Cosmetics, sees customer lifetime value and revenue uplift with Dotdigital.

    • increase in customer lifetime value (CLV)

    • increase in total revenue

    • database growth over the last twelve months.

  • Kissed Earth

    Kissed Earth uses Dotdigital for stronger customer engagement and database management

    • increase in database growth

    • customer retention rate for FY22

    • increased re-purchase rate for Cleanse SKU

Seamless integrations

Integrate with all your current solutions and your future solutions, too

Extend your team with ours

  • Onboarding

    Hit the ground running. We help organizations of all sizes migrate data, kickstart campaigns and get back to BAU in no time.

  • Training

    Get up to speed on marketing automation, strategies, and integrations with custom training sessions.

  • Customer Success

    We’re invested in your success. Dotdigital experts are just a click away, With the knowledge to help you smash your marketing goals.

  • Creative Services

    We provide the tools you need to design top-notch consumer touchpoints, along with hands-on support.

REVIEWS

Happy Customers

We think we're awesome and so do thousands of our customers

I can’t recommend Dotdigital enough.

As a very lean team, the automated marketing programs are almost like having another employee. Once built, I can just leave them to fly, with the occasional refresh and tighten up of functionality. Their tech support is instantaneous and second to none, and our account manager, Dil goes above and beyond continuously.

DD Frames Online LTD
Head of Marketing

Dotdigital has really helped across the full funnel.

From acquisition to conversion this is a complete solution that we can trust to accelerate our business. The strong automation capabilities allow us to move faster and efficiently while closing the gap between marketing & transactional emails.

Helen of Troy
Digital Marketing Manager

Once you experience the friendly support you won't want to switch

We’ve compared Dotdigital with the competition in Europe and around the world and came to realize they meet our needs in terms of price, flexibility, and scope of services we need. On top of this, once you experience their friendly support you won’t want to switch your Marketing Automation provider.

Tuš
Marketing Automation Specialist

The tool addresses all of our requirements

We were able to be up and running in a very short time frame. The out-of-the-box connectors with our CRM system have really been a game-changer and have allowed us to deploy local customer journeys that are driving brand awareness, and customer loyalty and engagement.

Polaris
Regional Chief Information Officer

There must be something in the water at Dotdigital.

Absolutely everyone we come into contact with is friendly, capable, and extremely helpful. We are served 24/7 at our beck and call. In addition, the platform is very powerful and user-friendly.  We can unreservedly recommend Dotdigital…

Qlever
Ecommerce Manager

What’s next?

Let’s transform your data and insights into exceptional customer experiences

  • 1

    Reach out

    Dotdigital sets you up to succeed today and scale tomorrow. Talk to our team for demos and details, and start envisioning where you’ll go — and how you’ll grow.

  • 2

    Onboarding

    Our cross-channel marketing platform is easy to implement — a modern solution that centralizes data in one place. We’re here to help every step of the way.

  • 3

    Start growing

    You’re focused on the future, and so are we. That’s why we continue to develop new features to evolve and scale your customer experiences and help you stay ahead of the competition.

24/7 support

We’ve always got your back