Want to see your revenue soar?

Maximize your online store’s potential with dotdigital Engagement Cloud powerful ecommerce marketing automation tools and reporting.

Exceed goals and customer expectations

Our multichannel automation platform is built for ecommerce

  • RFM segments

    With order data at your fingertips, creating personal experiences for your shopping personas is possible in just a few clicks.

  • Global scale

    Connect data and manage multiple stores with multiple currencies, all from a single dotdigital account.

  • AI product recommendations

    Let powerful AI manage your product recommendations to deliver shoppers content that converts.

Convert shoppers faster using intelligent personalization

Pull data from your online store and personalize ecommerce experiences at scale

Personalize ecommerce experiences | dotdigital

Our platform integrates with all the leading ecommerce solutions and our open API means connecting with other ecommerce platforms is quick and easy to set up. Engagement Cloud allows you to import customer insights to ensure you have all the data you need to engage customers.

Use dynamic content to turn one email into tailored communications based on location, gender, or age. External dynamic content provided by some of our best-in-class technology partners help drive conversions by adding relevancy and urgency to your email marketing.

And, our AI-powered product recommendations use data from your ecommerce website to showcase up to eight relevant items from your catalog to each individual contact. In Engagement Cloud we sort the recommendations library by customer journey stages – making it easier for you to choose the right products for your customers, whether that’s repeat shoppers, post-purchase, or more.

Create customer journeys with our marketing automation tools

Save time & maximize revenue by automating key touchpoints in the shopper journeys

Seamless ecommerce automations | dotdigital

Save time and maximize revenue by automating key touchpoints in shoppers’ journey with your brand. Whether you build your automation programs from scratch using our easy automation builder or use one of the 30+ automation templates available on dotdigital Engagement Cloud, getting started is simple.

From welcome programs, abandoned browse and abandoned cart, to re-engagement, post-purchase, and loyalty plans our automation tools allow you to optimize the customer’s experience to increase optimization.

Track your goals using dotdigital ecommerce reporting

Grow faster using our intelligent platform and see your revenue rise

dotdigital ecommerce reporting | dotdigital

Our intelligent ecommerce dashboards show you total revenue, average order value (AOV), customer lifetime value (CLV), the number of one-off customers you have, and how many shoppers are repeat buyers. As well as handy abandoned cart reporting, you can even view individual customer orders in our orders screen, helping you measure the real success of your marketing campaign efforts.

In our retail dashboard, it’s also easy to filter by order data for your business reporting. Exclude refunds and fraudulent transactions for a clearer view. And, in the same way as our segment builder functionality, you can filter your contacts based on a set of rules, unlocking powerful order insights that help you analyze results better. 

Even working in different currencies, dotdigital reports convert to your currency of choice. Reports can be filtered by segments or address books, so you can discover how well specific audience groups are performing. And, movement within dynamic RFM personas segments can be tracked to give you added insight into the spending habits of your customers.

Pre-built integrations for dotdigital Engagement Cloud

Magento integration

Premier technology partner status makes dotdigital the #1 choice.

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ShopifyPlus integration

Connect your store and start growing your business.

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Microsoft Dynamics integration

The ideal solution for CRM marketers to make their data go further.

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BigCommerce integration

Powerful platform features to increase your online orders.

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Discover dotdigital for ecommerce

Talk with our marketing experts today and see why dotdigital is the platform of choice for ecommerce brands