Convert shoppers faster using intelligent personalization
Pull data from your online store and personalize ecommerce experiences at scale
Our platform integrates with all the leading ecommerce solutions and our open API means connecting with other ecommerce platforms is quick and easy to set up. Engagement Cloud allows you to import customer insights to ensure you have all the data you need to engage customers.
Use dynamic content to turn one email into tailored communications based on location, gender, or age. External dynamic content provided by some of our best-in-class technology partners help drive conversions by adding relevancy and urgency to your email marketing.
And, our AI-powered product recommendations use data from your ecommerce website to showcase up to eight relevant items from your catalog to each individual contact. In Engagement Cloud we sort the recommendations library by customer journey stages – making it easier for you to choose the right products for your customers, whether that’s repeat shoppers, post-purchase, or more.
Create customer journeys with our marketing automation tools
Save time & maximize revenue by automating key touchpoints in the shopper journeys
Save time and maximize revenue by automating key touchpoints in shoppers’ journey with your brand. Whether you build your automation programs from scratch using our easy automation builder or use one of the 30+ automation templates available on dotdigital Engagement Cloud, getting started is simple.
From welcome programs, abandoned browse and abandoned cart, to re-engagement, post-purchase, and loyalty plans our automation tools allow you to optimize the customer’s experience to increase optimization.
Track your goals using dotdigital ecommerce reporting
Grow faster using our intelligent platform and see your revenue rise
Our intelligent ecommerce dashboards show you total revenue, average order value (AOV), customer lifetime value (CLV), the number of one-off customers you have, and how many shoppers are repeat buyers. As well as handy abandoned cart reporting, you can even view individual customer orders in our orders screen, helping you measure the real success of your marketing campaign efforts.
In our retail dashboard, it’s also easy to
Even working in different currencies, dotdigital reports convert to your currency of choice. Reports can be filtered by segments or address books, so you can discover how well specific audience groups are performing. And, movement within dynamic RFM personas segments can be tracked to give you added insight into the spending habits of your customers.
Discover dotdigital for ecommerce
Talk with our marketing experts today and see why dotdigital is the platform of choice for ecommerce brands