7 ways to drive loyalty from the first click

Make every customer a loyal brand advocate

Stats show that your top 10% of loyal customers will spend twice as much per order compared to your bottom 90% of customers. You may think turning prospects into loyal customers takes time, but it doesn’t need to.

This guide shares how to create a loyal relationship from the very first interaction – there’s so much more to it than customer loyalty programs.

In this guide, you’ll discover:

How to create a brand community for long-lasting loyalty
How to ensure your brand values build a deeper connection
The ways you can utilize customer service to create customer loyalty
New ways to use data to create a loyalty inspiring experience
Top tips for customer referral schemes that actually work

Discover our top tips, alongside clear examples when you download our latest guide.

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Other resources

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7 ways to drive loyalty from the first click

Other resources

Customer loyalty report

WhatsApp marketing playbook

APAC marketing benchmarks to fuel your strategy

One-to-one marketing is simple with Dotdigital. Personalize every touchpoint. From inbox to checkout.