7 ways to drive loyalty from the first click

Make every customer a loyal brand advocate

Stats show that your top 10% of loyal customers will spend twice as much per order compared to your bottom 90% of customers. You may think turning prospects into loyal customers takes time, but it doesn’t need to.

This guide shares how to create a loyal relationship from the very first interaction – there’s so much more to it than customer loyalty programs.

In this guide, you’ll discover:

How to create a brand community for long-lasting loyalty
How to ensure your brand values build a deeper connection
The ways you can utilize customer service to create customer loyalty
New ways to use data to create a loyalty inspiring experience
Top tips for customer referral schemes that actually work

Discover our top tips, alongside clear examples when you download our latest guide.

First name(Required)

Last name(Required)

Business email(Required)

Company name(Required)

Country(Required)

Name

This field is for validation purposes and should be left unchanged.

We’ll use the email address that you provide us to send you the resource you requested, please refer to our Privacy Policy on how your personal data is treated. Please note that we gather data around email opens and clicks using standard technologies including clear gifs to help us monitor and improve our emails communications.

Dotdigital may contact you further where we have a legitimate interest to notify you of new content, you can unsubscribe from this at any time.

Instant platform demo

See why Dotdigital is the ultimate platform for designing unforgettable CX

Watch a platform tour