Survive economic downturn by utilizing loyalty

In times of economic downturn, customer attitudes to spending change. People cut down on spending where they can, they want more value for money, and they also take less risks, preferring instead to stick with what they know.

This handy infographic shows you the value of loyal customers, and why you need to lean into them during times of economic downturn. Discover why now is the crucial time to nurture your existing customers and look at the bigger picture of customer loyalty.

In this infographic you’ll learn:

• The percentage of consumers that say once they’re loyal, they’re loyal for life
• How many purchases customers say makes them loyal
• The revenue potential split by your new and your loyal customers

Get a strong snapshot into the value of loyal customers in this infographic.