From email marketing to omnichannel experiences

Based on our landmark 2020 Hitting the Mark report, we’ve broken down every part of our investigation to help you come out on top next year.

In this ultimate checklist, we’ve outlined the email, omnichannel, and user experiences that contribute to the ideal customer experience.

Download today and you’ll learn:

How to grow mailing lists ready for intelligent marketing
How to create the ultimate welcome program
Key automations you need to save time and money
Which channels you need and how to use them effectively
How to maximize your website’s conversion potential

First name(Required)

Last name(Required)

Business email(Required)

Company name(Required)

Country(Required)

Comments

This field is for validation purposes and should be left unchanged.

We’ll use the email address that you provide us to send you the resource you requested, please refer to our Privacy Policy on how your personal data is treated. Please note that we gather data around email opens and clicks using standard technologies including clear gifs to help us monitor and improve our emails communications.

Dotdigital may contact you further where we have a legitimate interest to notify you of new content, you can unsubscribe from this at any time.

Other resources

Guide

See why Dotdigital is the ultimate platform for designing unforgettable CX

Watch a platform tour

From email marketing to omnichannel experiences

Other resources

Marketing calendar 2025: Australia & New Zealand

Marketing calendar 2025: East Asia

Marketing calendar 2025: United States & Canada

See why Dotdigital is the ultimate platform for designing unforgettable CX