Best practice guide

The channel playbook

Dive into the channels that are guaranteed to make an impact in your customers’ journey

The channel playbook

Marketers are busy and there are more and more channels you need to keep up with. With 40% of customers saying that they won’t do business with companies if they can’t use their preferred channels, having a cross-channel presence is more important than ever.

In our new guide we break down each channel, so that you are empowered with all the knowledge you need to create a successful cross-channel strategy.

Read on to discover:

  • The pros and cons of each channel
  • The key stats you need to know
  • The types of messages suited to the channel
  • Each channel’s audience 
  • How to integrate the channels 
  • Which content works best 
This is your channel playbook, full of exclusive insights and actionable takeaways. 
Get in touch
This field is for validation purposes and should be left unchanged.

Other resources

  • Hitting the Mark 2024

  • Guide

    The ultimate marketing playbook Americas edition

    Discover insights from industry leaders to help you refine your marketing strategy

  • Guide

    A guide to Dotdigital for sports and entertainment brands

  • Instant platform demo

    See why Dotdigital is the ultimate platform for designing unforgettable CX

    Instant platform demo
    '